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Reviews, get directions and contact details for Key City Veterinary Clinic

Key City Veterinary Clinic
Address: 318 E South 11th St, Abilene, TX 79602, USA
Phone: (325) 672-7801
State: Texas
Zip Code: 79602


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Reviews
I have used this boardung facility many times in the past and no problems. This time my dog came home with matted fur balls and ticks. I had to take him to my vet for an acute condition and ??ear infection. While waiting on the Dr., a tick fell off on the floor, alive and crawling. Another thing,the Key City staff waited until I was dropping my dog off to tell me that my dog needed the new H3N2 flu injection in order to board there,and return 3 weeks later for the continued series of injections. I understand it was for safety BUT even after they called me to confirm and while on making the reservation they said he was good on immunizations, I was thoroughly upset; i don't live in Abilene. I could have had it done by my own vet but I had NO CHOICE at this time because I needed the boarding. It was very, very UNPROFESSIONAL and unfair to me. I felt manipulated at that point. NEVER AGAIN will I use them for boarding. HORRIBLE and expensive experience as a result
8 years ago (30-06-2017)
Only used them for my cat to get spayed. I wasn't pleased with the way it was ran. Didn't tell me much before she went in for surgery. Charged for every little thing. I won't be recommending them to anyone.
8 years ago (01-03-2017)
They are very good with both my dogs and able to get them in and out in a timely manner.
9 years ago (02-11-2016)
How anyone can not love this clinic and its staff is beyond me. We have used them for our pets from the first day we moved to Abilene. We have shared tears and laughter and hugs with these folks. Their high level of care and concern are why we continue to use them even though we have moved some 50 miles away. They are by far the best Vets that we have ever used and we highly recommend them.
10 years ago (18-06-2015)
I had never used this vet until one day my shih tzu was attacked my our neighbor dogs, frantically I drove to the closest vet I could find and asked for help in tears. They immediately took my dog in to try and save her life. Unfortunately her injuries to too severe and she couldn't be saved. The lady at the desk said it would cost X amount of money but at the time I didn't have any and my husband was just coming back from an out of the country trip. I offered to go to base to get his credit card, and I apologized but I was a mess, but they waived the fee, and consoled me. Never have I gotten such amazing service or kindness from a business that I didn't even pay for. I vowed to bring my other dogs there for as long as I live in Abilene and they have not let me down since.
10 years ago (17-11-2015)
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