KeyBank

Reviews, get directions and contact details for KeyBank

Address: 3337 Consaul Rd, Schenectady, NY 12304, USA

Phone: (518) 346-7099

Website

State: New York

Zip Code: 12304

Update Info

Similar places near

Citizens Bank Supermarket Branch 178 meter Worst Bank and poor customer service... Be aware!!! I made an external transfer havin...

CAP COM Federal Credit Union 223 meter We've been with CapCom for over 8 years and have always been pleased with their servi...

SEFCU 259 meter The staff kept talking amongst themselves, did not even greet me or initiate any sort...

Berkshire Bank 954 meter Don't know sat in car

H&R Block 1 miles We look at your life through tax - and find ways to help. H&R Block is a global co...

Liberty Tax Service 1 miles

Trustco Bank 1 miles Everytime i go there I'm always waiting. For example i went there to cash my check an...

Charles F Herman & Associates 1 miles

DGAlcorn & Associates 1 miles

First New York Federal Credit Union 1 miles Tellers are very nice and helpful, but bad customer service if you need assistance fr...

Smedes Suzanne P CPA 1 miles

M&T Bank 1 miles Lie to me repeatedly when trying to set up a home loan. In store rep.s blame back of...

M&T Bank 1 miles $3 atm fee

House of Rose Antiques 1 miles Excellent at pricing, knowledgable, very connected w on-line exposure. Honest and fai...

Upstate Collection Center Inc 1 miles scumbags

Bank of America Financial Center 1 miles Lie to me repeatedly when trying to set up a home loan. In store rep.s blame back of...

KeyBank 2 miles Great location. Good parking. Always a bunch of staff to help.

Brinsko Rj Appraisals 2 miles We found them extremely professional.

Reviews

I was a customer of Key Bank for 10+ years, the time finally came where I had to close my accounts with them (unrelated to bank problems) So I met with a representative of Key at this location where I paid my remaining balance and was told that I was good and my accounts were closed. Fast forward to about a month later I decided to check my Key app to ensure that everything had closed properly and find they have charged my an additional 25 dollars for unknown reasons and another 20 dollars for interest. I reached out to customer service who told me the issue would be resolved within 10 days. 10 days later and they only refunded the 20 dollar interest charge and don't understand where this 25 dollar charge is from. The amount of money in question here wasnt even the issue but the fact that I took time out of my own day to meet with a company rep to ensure I didn't have issues exactly like this, but low and behold even then I still have these issues. Bottom line I'm beyond disappointed with the company that I've done business with for so long. I don't understand having physical locations to meet with reps if they cant seem to do a job any better then the app could have, and the term "Fee Bank" is beginning to unfortunately make a lot more sense. I will say the actually bankers and cashiers at this location are polite, and were helpful beyond this issue and this review shouldn't reflect on them directly.

 9 years ago (13-09-2017)

$3 atm fee

 10 years ago (27-01-2017)

Comment on this business

Map, Satellite View
Street View

to add KeyBank map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=keybank&id=593718&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/keybank-i593718.html" target="_blank" title="KeyBank">KeyBank</a></p>

Reviews, get directions and contact details for KeyBank

Find nearby businesses, restaurants and hotels

We use cookies