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Reviews, get directions and contact details for KFC

KFC
"Visit your local KFC at 315 W. University Dr for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long."
Address: 315 W University Dr , Denton 76201, TX, US
Phone: (940) 220-7438
State: TX
City: Denton
Zip Code: 76201


Opening Hours

Monday: 10:30-23:00
Tuesday: 10:30-23:00
Wednesday: 10:30-23:00
Thursday: 10:30-23:00
Friday: 10:30-23:00
Saturday: 10:30-23:00
Sunday: 10:30-23:00


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Reviews
No ice in the drink station Was served a half raw biscuit that was replaced with a burnt biscuit. The Mac and cheese was clearly multiple days old and had been reheated Men's room had no paper towels. No wonder this parking lot is always empty.
I love KFC but this location was just bad. I opened the bucket to find this, cold chicken that was somehow burnt and soggy at the same time. Missing items from order like plates, sauces and gravy. Definitely would go anywhere else but here again.Food: 1/5
Zero stars is what I should be able to give, for accuracy. Negative stars would be more appropriate. Ridiculous! No one in line but took almost 5 minutes for anyone to come to the speaker at the drive-thru, even though I said hello about 100 times. Then I order the big box 3 pieceand pay for it! with breast, thigh, and drum, fries, and mash potatoes. I drive 30 minutes home to find the smallest drum, thigh, and only mashed potatoes. I feel they did it on purpose cuz I came through the drive thru and disturbed them!?!? I hate that idiots have ruined KFC. There’s a location closer to my house but they are so horrible that we won’t even go there anymore. I happened to be in Denton, Tx so thought surely no other KFC is as bad as the one in Little elm/Frisco. I was wrong! Fortunately there are other chicken places. Unfortunately, for the colonel, there are no others with his secret recipe. RIP KFC. Never again!
The dirtiest restaurant in Denton! All the tables are greasy and sticky! The floor is sticky. The chairs are greasy and sticky too!! Like seriously!!! Do not dare go to the bathroom, toilets full of feces and urine al over the floor. I ended just getting a soda while my friends ate. I later saw a gentleman employee serving food ungloved and then his thumb got in the mashed potatoes and still served it!!! He just wiped his thumb on his pants and went about it. I was really grossed out. Almost everyone that was dining in complained about the dirty lobby.
In one word, this is the stupid KFC. Water leaking from celling. Bad behavior with customers. The Mexican guy at the counter is very rude. My French fries tastes very bad.Food: 3/5
I really don’t like writing negative reviews but had such an astoundingly bad experience at this location. We tried to order through the drive thru window and the guy acted so confused even though we were ordering directly off the board. We went inside to try to order and again they seemed to have no idea what we were talking about even as we referenced the menu behind them. And after all that the order was still wrong and the food was cold. Truly terrible experience and looking at the reviews it seems like they’re consistently bad - definitely avoid this location.
If I could ever give 0 stars for a business this one wins! Had what I feel would be the worst experience with a KFC. Upon ordering food when i get to the window the 1 gentleman, who I assume was able to speak English, to me was extremely rude & combative as if he wanted to attack me. The food was basically thrown at me, almost spilling all over my car. I checked the bag to make sure all of the food was there as I do at every restaurant, and there were a few items missing, the chicken looked like it had been sitting since about 8 am this morning and the biscuit was way over done. I go in with my bag of food to see about getting everything I ordered and possibly a new biscuit and chicken. He gave nothing but an aggressive demeanor and immediately said I'll just give you cash back and all I was asking for was to complete my order and some fresh chicken and biscuit. After he was extremely rude I opted to get my money back as I was afraid my food was going to be tampered with if I got more. He proceeded to grab money out of the cash register and throw it at me. I have frequented KFC often as my wife and I enjoy the foodwhen it's fresh, but this experience makes me not want to come back!
No manager. One person could barely speak english. Got my order. Charged me $30 for a wrong order that should have been $20. No receipt. Went back after getting home with wrong order and they didn't believe me. Got my new order was $25 almost refused to give back my $5 because the guy at the window said I was charged $20. Which was a lie. I gave him two $20s and he gave me back a $10. Will not be going back here. Nope no way will I go back.
You guys need to shut this location down or get new employees or something. My chicken looks very disappointing. My mashed potatoes look like they have been watered down and so does the gravy. The only thing that look decent that I ordered is the biscuit. Will never come back to that restaurant, nor will I ever request someone to go there. Get it together and quit taking people's money for this garbage that you guys are serving. If I could give negative stars then I would for the food.
Y'all, avoid this location. We waited in the drive thru for 40 minutes, and our food was cold when we finally got it. They are ALWAYS out of damn near everything on the menu. My kid loves KFC, so we have been frequent customers. However, after the constant mess ups, and everything else, we now avoid this location.Food: 1/5
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