Kirch Property Management and Sales

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Kirch Property Management and Sales is a real estate agency that has managed a variety of residences for over 30 years in Aurora, IL.

Story

Kirch Property Management and Sales is a real estate agency that has managed a variety of residences for over 30 years in Aurora, IL. Our experienced property management team is heavily trained in the industry. We are licensed and trained to manage any size property, ranging from single to multifamily homes. Our expertise includes showing your property, dealing directly with property owners to match qualified renters through a thorough program, eviction, rent collection, and security deposit returns.

Our team is professional and reliable, and we hope to exceed your property management needs. With multiple offices to offer you the best service, we look forward to seeing how our firm can help you. Call us for more information on renting our your property today!

Address: 518 N Lake St, Aurora, IL 60506, USA

Phone: (630) 897-5800

Website

moc.hcrikde@de

State: Illinois

Zip Code: 60506

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Reviews

The way they do property viewings is you go to the office, they give you a key and keep your ID or something similar, then you view it on your own and return. Their hours are pretty inconvenient already for anyone with a 9 - 5 type job, but it sounded convenient so we chanced it. When we called we were told "any time between 9 and 4" so we showed up at 1:00 and no one was in the office. We came back at 2:00 and someone was there, we got the keys and looked at the apartments. When we returned at 3:00, again no one was there. The receptionist had left early didn't bother to call us despite having my phone number. They could have arranged a way to get my ID back to me, but instead just closed the office and left.
I called the emergency number and was understandably frustrated, but Ed was completely unapologetic and seemed more annoyed that HE was being put out than me and offered no solutions. He just kept repeating that she was gone and he was busy and no one could make it there, and then asked me what I wanted him to do about it (as if it was my problem). This went back and forth for a while as if he could just repeat the problem and I'd magically be able to fix it for him that time. Eventually I was so frustrated at his refusal to offer ANY solutions I was literally screaming at him, which STILL didn't change anything. I finally began cursing at him which upset him BUT he finally asked me to put the keys in the mail slot and have someone drop my license off that evening. His wife dropped it off and she was quite polite. 
We opted to not consider either of the apartments we looked at because if someone treats POTENTIAL customers like that, I wonder how he treats someone once they've signed a contract? I'm sure he's fine when everything is working well, but I don't want a landlord who can handle everything being fine, I want one who can handle problems which this company clearly cannot. Even if he couldn't think of a solution immediately, had he apologized at all and sounded the least bit sincere I would have been less frustrated.
If you decide to view these apartments, I recommend you call before you leave to ensure they'll be there, and then ask them to confirm that they'll be there when you return. I was in town fortunately, if you were coming from a long distance this would be even more of a hassle.

 8 years ago (01-05-2017)

Ed Kirch takes his decades of knowledge and experience in real estate and generously shares it with others who want to learn.  Even the most seasoned investor/broker can learn something from Ed.  He is truly unselfish with his time and knowledge and his property management is second to none.

 9 years ago (05-04-2016)

I had a very positive experience with Kirch Property Management. Ed Kirch was very knowledgeable about the real estate market and the neighborhood in which I was looking to buy. He also helped me think through the right strategy to purchase (timing, pricing and even the improvements required), based on my situation and goals. It's amazing to receive this level of expertise and quality at such a great value.

 12 years ago (30-12-2013)

Very good.  Edward J Kirch is really on the ball. I was hesitant about renting from anyone because my friend had undergone a truly horrific situation. But they impressed me from the first moment. Bonus points for telling me about the schools in the area for my kids and making the paperwork go way faster than I thought. I really am enjoying my new home. 

 12 years ago (10-12-2013)

I am currently renting from this company after doing a lot of research in the greater Chicago area. Great staff. Fast at responding back to my calls and always on top of things. Maintenance guys are great at what they do.

 12 years ago (20-01-2014)

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