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Reviews, get directions and contact details for Kirkwood Plumbing Inc

About

Celebrating 30 Years serving St. Louis County. Family-owned and trustworthy plumbing repair service, remodeling, sewer lateral service, water heaters, etc.

Mission

Building On A Tradition Of Service And Quality

Products

MOEN Certified Installer

Address: 248 Grand Ave, Kirkwood, MO 63122, USA
Phone: (314) 966-4772
moc.liamg@swpgnibmulpdoowkrik
State: Missouri
Zip Code: 63122


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Reviews
The lady that answers the phone was obviously having a horrible day. Twice interrupted me during my attempt to use their service. Once to put me on hold which was fine and then asks me how can they help. I go to explain I have a simple request to come out and snake my pipe as she interrupts she says well not to be rude but? Completely blew me off. I've paid other companies $250 to come out and do that job in 30 minutes and just wanted to see if they could do it less expensive. Never before calling a business has somebody been that short with me before I got ten words out of my mouth. I'll pass! I'm in sales and that's not how you earn business. I live 2 miles from here but I'll call somebody that cares :)
8 years ago (09-03-2017)
Calling on a Sunday, i expected to pay more, but not $360.00 for a 1/2hr visit to replace a $5 part! I could almost have bought a new water heater for that amount, My fault for not asking, but it would have been nice if they would have offered that information up front! After the fact, I was told by someone that they are one of the most expensive plumbers in the area, To top this off, when I went to shower, I had to turn my hot water on full because he did not turn the thermostat up enough! Inexcusable in my book! That being said, the plumber arrived quickly, was nice and replaced my thermocouple. I did learn they only carry one brand of hot water heaters because they are made in the US. I applaud their support of US made products..
8 years ago (14-02-2017)
$285 for a 20 minute visit to replace a $30 part, that they installed less than five years ago. I was told it was a set price-after it was installed. I'm no math wiz but I think that works out to be $750 an hour. I could live with a minimum one hour service charge but this was excessive.
8 years ago (02-05-2017)
Came on a Sunday night, and fixed the leak so quick. Greg was professional and pleasant. Came to the RESCUE! Use them anytime!
9 years ago (25-07-2016)
Had to call them for emergency weekend work and Jason was super. Professional and nice, got the job done. Kirkwood Plumbing will be our call for all plumbing needs in the future.
10 years ago (20-09-2015)
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