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Reviews, get directions and contact details for Klein Auto Service

Story

We are a locally owned and operated vehicle repair and maintenance shop conveniently located
near I380 and Collins Rd N.E. in Cedar Rapids, IA. We have over 30 years of experience and
work on most all vehicles. Our reputation for honesty and trust has been the foundation of our
success.

Owner: Ken Klein

Our Mission:

To earn and maintain an excellent reputation for vehicle maintenance and repair in our
community.

Our Values:

Deal honestly and fairly with our customers
Ensure quality work at a competitive price
Provide a valuable service to our community
Provide a clean, comfortable and up-to-date facility

Address: 2020 Werner Ave NE, Cedar Rapids, IA 52402, USA
Phone: (319) 364-2425
moc.ecivresotuanielk@nek
State: Iowa
Zip Code: 52402


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
What a wonderful shop! They could not help me, but they directed me to who could and made sure I was taken care of. Such service even to someone who would not be a customer. I see why everyone raves about them!
8 years ago (06-01-2018)
On the evening of Wednesday, July 27th, 2017 my 19 year old son was travelling with two of his friends from Miami, FL to our home in Hiawatha, IA when I received a phone call saying his 2007 Toyota Camry was having issues. He was able to get it to a Publix parking lot in Palm Beach Gardens, FL where the vehicle ultimately died. First thing Thursday morning I contacted a local repair shop and explained my situation. He said to have it towed to his shop and he would evaluate it right away. It was determined that the alternator had failed. I advised the alternator had been changed in January, 2016. He said to contact my local shop that originally replaced it to see if there was a warranty. I contacted Ken at Klein Auto Service and explained the situation. Ken stated the alternator did have a warranty and even offered to contact the local shop directly to work out the details. By mid-afternoon Friday the repairs were made and my son was back on the road. I can’t express enough how grateful I am to Ken at Klein Auto Service and Brent at Rapid Auto Care for their understanding and willingness to help in this difficult situation. GREAT SERVICE!!!! If you’re not aware, it can be very challenging for a 19 year old to get a hotel room or rent a car. My wife had to jump through some hoops to locate a hotel that would be willing to provide them a room.
8 years ago (31-07-2017)
I was looking for a new mechanic. Having lived in Cedar Rapids area all my life you would think this would be an easy task, it was not. Finally, based on google reviews, I decided to try Klein Auto repair. Being somewhat mechanically inclined I have an idea of what needs to be done, how long it should take and what the repair should, roughly, cost. After having Klein auto work on two separate repairs I feel that I have found someone that I can trust with my vehicles. Both times the repairs were done in good time and at a reasonable and fair price. To top things off I was kept informed and consulted on the repair. If you are looking for a mechanic give them a shot, I think you will be pleased.
9 years ago (20-01-2017)
My girlfriend took her car here (based on a friends recommendation) and while there was some mix up with the parts that the mechanic couldn't control he handled it very well and put out a good honest vibe. Took a little longer, and cost more than the original estimate, but there was a much bigger problem lurking behind a small one. It was a shock to her, but still really felt he was completely honest with her. Throughout the experience he was super professional yet down to earth. I'm gonna try him for our next few repairs, after hearing some good reports about this place. Finding a mechanic you can trust, to me, is essential. You don't hear what you want to hear, but you can trust they are telling you the honest truth. Essential!
8 years ago (05-03-2017)
Great service! Very precious on the work you have done!!
8 years ago (13-10-2017)
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