Kranich's Jewelers Altoona

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Address: Goods Ln, Altoona, PA 16602, USA

Phone: (814) 944-4575

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State: Pennsylvania

Zip Code: 16602

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Reviews

We have dropped thousands of dollars in this store.  Treating your customers with respect should be a given but instead, my wife leaves there feeling like she bothered your staff.  She had two requests... 1: picking up rings that were resized.  And 2: to have a wedding band cleaned since she did receive a courtesy call saying it was due to be cleaned.  And though she did leave with what she came in for, she recieved major attitude from the lady behind the desk.  Not to mention complete silence when my wife kindly said "thank you....have a good evening".  We chose this store while deciding where to purchase our wedding jewelry because of the excellent customer service.  We have noticed after making the purchase that respect and kindness to a customer must not be necessary.  This isn't the first time we have experienced rude attitude from the staff.

 8 years ago (01-08-2017)

Every time I go in to get my jewelry cleaned, the employees are always prompt and pleasant. They also have a great selection and brands.

 8 years ago (27-04-2017)

Excellent quality Jewellery never will buy elsewhere always HERE!!

 8 years ago (12-02-2017)

I have never visited a store where I received more attention.  The store is huge.  I wanted a special piece and did not have much money to spend.  One of their salespeople spent a ton of time with me and acted like I was the best customer they ever had.  I have never had a better shopping experience and my mother loves the pendant I bought her.

 14 years ago (06-01-2012)

My boyfriend now fiance got my ring from Kranich's Jewelers and it is amazing.  They helped him pick out a beautiful ring and even helped him a little with how to propose.  I can't wait to look at wedding bands

 14 years ago (22-02-2012)

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Kranich's Jewelers Altoona

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