Krause Plumbing

Reviews, get directions and contact details for Krause Plumbing

Address: 1650 Robin Cir, Forest Hill, MD 21050, USA

Phone: (410) 515-7703

Website

State: Maryland

Zip Code: 21050

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Reviews

If you are considering doing business with Krause Companies think again. While the workers who come out and actually do the work do fairly good work, you will literally have to go through hell and high water dealing with the people in the office. They will NEVER call you back. They will NEVER follow through on what they are supposed to do. They will literally lie repeatedly and give you false information without blinking, as integrity and honesty is not their strength to say the least. They will use every excuse in the book for why they can't accomplish minor tasks. Oh, and they will also come up with elaborate excuses for why they can't do their jobs: owner has death in family TWICE in two months of SAME person, everyone you ever spoke to was fired for incompetency, etc. then they will try to guilt you into feeling bad because you still expect work to get done months after the contract was signed. Oh and they tell you that the owner Larry will call you to discuss all the issues and shocker he NEVER calls. Oh and in addition, did I mention that no one there ever apologizes for any of the horrific business practices they exhibit on a daily basis? Do yourself a favor and make sure that you find another contractor. The only thing they do quickly and efficiently is cash your checks. After that, they will literally go MIA until you call repeatedly and angrily to get work done and that will not motivate them either.

 8 years ago (14-06-2017)

Excellent service on two gas fireplaces today. Called before the service call to tell me he was on his way. Service was efficient, fast and friendly. Would recommend highly~ Price was very fair also. Would use again! Rebecca Zivkovic, RE/MAX

 8 years ago (20-06-2017)

Having been a client for years, I've finally had it with the staff at Krause. They've been difficult to work with in the past, but always ultimately gotten the work done, until now. I had an appointment scheduled recently but apparently it did not make it onto their calendar. Unimpressive response to this error - a "sorry" and no real effort on rescheduling. I will be taking my business elsewhere.

 8 years ago (30-10-2017)

Inspected my system and replaced filter.

 7 years ago (29-01-2018)

Worst place to work and use. Make promise that are never kept. Employees dont know there own field. Horrible experience

 8 years ago (17-02-2017)

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