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Reviews, get directions and contact details for Kristal Auto Mall

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5200 - 5226 Kings Highway Brooklyn, NY 11234 GMC Buick Cadillac Chevrolet Pre Owned

Story

Kristal Auto Mall...Brooklyns Only Chevrolet - Buick - GMC & Cadillac Dealer In Brooklyn....In Process Of Building A New State Of The Art Facility To Serve You Better...Grand Opening Fall 2017 !
25 Vehicle New Car Showroom...100 Pre-Owned Certified Vehicles On Display... Plus An Additiional 500 Vehicles On Premisis For Same Day Delivery !








Welcome to Kristal Auto Mall, where providing the highest level of customer satisfaction is our primary goal. We've been focused on that objective for over 30 years. At Kristal Auto Mall in Brooklyn, we'd like to show you that we stand for our customers and our community. Here you'll find out more about what gets us excited and what we're all about at our NYC Cadillac showroom. Easily browse our comprehensive inventory of new and used GM cars and trucks now, or read on to learn about what you can find on our website!
BROOKLYN, NEW YORK BUICK, CADILLAC, CHEVROLET & GMC COMMUNITY CHOOSES KRISTAL

Easy to find in NYC - customers looking for a Brooklyn GMC used cars dealer will find their needs met at Kristal. New York GMC owners will find us to be a reliable GM retailer. Check our hours and directions page for more information on how to get to our Kristal lots. If you’re looking for a Staten Island Buick, Cadillac, Chevrolet and GMC dealer, consider making the trip to Brooklyn to see us and experience the value Kristal Auto Mall provides. A wide selection of New York Chevrolet cars and trucks and our unbeatable customer service makes us worth the drive.

At our Brooklyn Chevrolet lots, we have a great inventory of used cars for those looking for a pre-owned vehicle at an affordable price. Whether you’re searching for your next Cruze, or just any used car for your commute, our specialists will help find just what you’re looking for. Count on Kristal Auto Mall to be your premiere Staten Island GMC retailer.
Staten Island GMC and NYC Chevrolet regional service & quality repair dealership

Kristal Auto mall puts your needs first by offering not only a great place to buy a New York Cadillac, but also the tools to maintain it. Our reliable and friendly NYC GMC parts department page makes ordering a replacement part simple and quick. At Kristal we make doing it yourself easy. Take the drive to visit our Brooklyn lots today. You'll see why Kristal Auto Mall is the last word in quality and reliability in the Brooklyn community. Come see us for parts, repair, service and body shop needs for your New York GMC model. We guarantee that the trip will be well worth your valued time. We even have a collision repair shop on site for your convenience.
Staten Island and NYC Buick car shoppers go to Kristal for our great inventory

Our Brooklyn Cadillac lots hold an extensive inventory of used and new vehicles all at the lowest prices in the region! Stop by our Brooklyn Buick dealership and test drive a new or used Lucerne today. If it's a New York Buick that you're after, try the popular Enclave. We also have an extensive lineup of new and used NYC Chevrolet vehicles such as the Camaro, Equinox and Traverse. As your premier premiere Cadillac dealer, we also carry many stellar luxury vehicles like the CTS, and the Escalade.

But that's just the tip of the iceberg when it comes to our inventory, as we have many more new and used cars and trucks to show you. Let our New York Chevrolet staff answer any and all questions you may have so we can find the right vehicle for your needs. At Kristal Auto Mall in Brooklyn, you have everything to gain and nothing to lose, it's just that simple. Stop by and see us today!

Address: 5200 Kings Hwy, Brooklyn, NY 11234, USA
Phone: (718) 255-9094
State: New York
Zip Code: 11234


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews
BAIT & SWITCH! Be careful and attentive when dealing with Kristal Auto Mall. We spent close to 8 hours in total at this dealership. Plenty of waiting and negotiating which came down to getting tricked and suckered in to paying more than agreed for a car that we saw in the showroom and even test drove. The night before we picked up our car we gave a deposit and signed a contract for the car. It was "too late" to drive off with the car so we had to come back the next day. When we went to pay the balance of the down payment and pick up our new car, the car that pulls up was a stripped down version of the car we made a deal on. We looked at a specific car in the showroom and test drove the same model car. That is what we made a deal on; the car in the showroom and the car we test drove. Very simply; we went to the showroom, saw a car we liked and negotiated for THAT CAR. All that negotiating and time spent making a deal was worthless. The day came to pick up our car and the negotiations started all over again, from scratch! Classic Bait and Switch. Despite the fact that we had agreed and put down a deposit the night before. We were baited: We saw a car in the showroom, we test drove it, and decided to go for it. They switched the car: When we went to pick up the car, it was a stripped down version. The most basic package. Bait & Switch: Now, if we want the car we originally thought we were getting, which had features, we had to pay more. And we did. We got suckered in to their game and they got the best of us. Reason I am giving 2 stars and not 1 is because the people we dealt with were personable and friendly. Just didn't expect for them to turn out the way they did. Everything was OK up until the day came to pick up our car. Be careful and stay organized. Don't let them do to you what they did to us.
7 years ago (05-03-2018)
I had a wonderful experience at Kristal Auto Mall! I leased a new Buick for a great deal. Sales and Finance staff are very friendly and went out of their way to help. Andrei, Jamil and Francis were great. Would highly recommend!
7 years ago (14-03-2018)
This place is horrible , notice for every "REAL" one star review their is a fraudulent five star review done by the losers at Kristal. Their manager couldn't manage a McDonald's, he still thinks people aren't educated consumers.Maybe this hack thinks his customers haven't heard of the internet. I almost didn't get my beautiful new Cadillac thanks to this hack. I recommend #1 Pepe Cadillac in white plains.Gold coast in Jersey and kirbeck in Jersey. These guys are Proffesionals and WILL NOT INSULT YOU'RE INTELLIGENCE If you're looking to lease I recommend VIP auto leasing on Staten island , Marina deals in GM cars and will leave you smiling. Those are the big boys and girls folks, they have access to several hundred of the model your looking for "not 2 cars" and will give you the color and exact options you want at a fair price.
7 years ago (21-02-2018)
I was very hesitant to lease a car from the dealership, I thought I would get a better deal and price with a private leasing company. I was wrong!!! Dave George worked with me, he was knowledgeable and got me a super deal - better than anyone else quoted. Dave and Jamil together helped make the process smooth and easy. Dave explained how to use all the features in the car, which is a big plus since who has the time to read the whole owners manual? Dan in finance was also very professional and efficient and explained all the financial information so we understood everything. I would definitely recommend Kristal Auto Mall and will tell all my friends where they should go if they want a great deal with fantastic service.
8 years ago (01-09-2017)
After being disappointed with managers and salesperson at other dealerships, we had a refreshing experience with Dave George, Manager, and Sammy, Salesperson, who were courteous, attentive and bent over backwards to meet our needs. Can't say enough. Looking forward to going back when we the next lease expires on our old car.
7 years ago (01-03-2018)
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