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Reviews, get directions and contact details for Kroger

Address: 7008 Bluffton Rd, Fort Wayne, IN 46809, USA
Phone: (260) 747-4161
State: Indiana
Zip Code: 46809


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

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Reviews
Worst shopping experience I've had in a long time. On top of the expected poorly stocked shelves and crowded isles, there seems to be no sense of customer service and satisfaction. As an ex Kroger employee I know that the Kroger Corp. holds higher standards for their customer service representative and management. After they refused to take an associate coupon givin to my wife as a Christmas perk, the store manager blatantly lied to me about not having the authority to override the coupon even after a cashier explained to me that they had to override a coupon for a different customer. They made me wait for a customer service representative to get back from their brake and between having to wait for several different employees to get a case of pop because their Pepsi rep just blew me off and trying to dispute my entirely valid coupon I ended up spending 45 min longer than I should have. Due to the fact that my shopping list was formed around that coupon I wasted a lot of time and money....
8 years ago (10-12-2017)
Excellent service, very clean and welcoming store. Many check out lanes open regardless of the time, I've been there 8:30 a.m. and 11:30 pm and in between those hours. Everything runs quickly and very smoothly. I'm very impressed.
8 years ago (23-10-2017)
Associates are wonderful, friendly and helpful. However the parking is terrible and the store is too small. You have a hard time moving in the aisles as they leave stocking cart just sitting in the way during peak hours. Really need a bigger store here in Waynedale.
8 years ago (17-11-2017)
Great store. All clerks nice try to help. Prices OK
8 years ago (07-12-2017)
This store is clean and organized. They have good meat and produce as well. Also, the employees are very pleasant and helpful. The only reason it's not 5 stars is because it isn't the closest Kroger to me.
8 years ago (03-09-2017)
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