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Kroger

  1. Texas
  2. Denton Grocery Or Supermarket

Reviews, get directions and contact details for Kroger

Address: 500 W University Dr, Denton, TX 76201, USA
Phone: (940) 566-6791
State: Texas
Zip Code: 76201


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Reviews
They really need to focus on training their people. My cashier was unable to tell me if they price match giving me only a blank stare. When I went to pay with my EBT card, she was insistent I keep swiping it as I had a remaining balance. I had to explain to her that you can only purchase food items with it and I would be paying cash for the remainder. She again gave me a blank stare and stood there in confusion not knowing what to do next. My total was $8.08 so I handed her $10.25. Apparently basic math is not a required skill to cashier. She handed me back the quarter and instead of giving me what would have been $2.17. (I didn't want a pocket full of change) she starts to count out $1.92. However, it seems she was unable to do even that. She ended up handing me $2.02 in predominantly dimes. I then had to wait in the customer service line to explain all of this to a supervisor so I could get rid of all the change/to get correct change only for him to shrug his shoulders and mumble "She's new". I know she's new. She obviously has no clue how to do her job. Retrain her! The manager also refused to price match (which they have always done in the past). This being her second day and given all the problems I had, I'd say one day of training is inadequate.
8 years ago (14-06-2017)
Rose at Customer Support is awesome. She's always friendly under pressure. Give that women a raise. You need more people like her.
8 years ago (06-06-2017)
Witnessed first hand that the deli area has an active roach population.. An un named deli worker had told me after i saw it that they do have a roach issue as well as a rodent issue. Careful users beware.
8 years ago (17-05-2017)
Very clean and well stocked lots of sales right now. I did get Sushi it looked amazing and was fresh made right at the stand by the deli and all that stuff it was $11 but look worth it until the bagger bagged buy sushi with my diapers sideways and flopped them all over the container making them a mess they were still delicious though next time I will keep my eye on the back burner as opposed to having friendly conversations with the cashier
8 years ago (06-06-2017)
I just wish this store was a little bit more like the one on Swisher or Loop 288 . The employees are nice and friendly .
8 years ago (26-06-2017)
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