L.E. Isley & Sons, Inc.

Reviews, get directions and contact details for L.E. Isley & Sons, Inc.

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Providing Central Indiana with the best in fast, reliable, residential & light industrial plumbing services.

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Now in our 4th generation of family ownership, we provide Central Indiana with the best in fast, reliable, residential & light industrial plumbing services. Our up-front, guaranteed pricing lets you know how long the project will take, and how much it will cost before we begin. No surprises on the final bill, and nothing is done without your prior approval. Sound like a different kind of plumbing company? You're right - we are.

Address: 421 Alpha Dr, Westfield, IN 46074, USA

Phone: (317) 565-1225

Website

moc.gnibmulpyelsi@ofni

State: Indiana

Zip Code: 46074

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Reviews

EDIT: Mr. Isley reached out to me directly expressing regret for my experience and the lack of clarity up front regarding the pricing. He stated that he would refund the full charge - this was a very nice gesture even when I was content to pay the $25 service charge. Definitely willing to give them another shot with future plumbing needs. 

ORIGINAL: My experience was disappointing. I have a water softener that I wanted looked at. The brand I have is not one that Isley sells but was told that they’d be happy to look at it. I was told that the service fee was $25. The plumber couldn’t tell what the problem was. To be fair, he put a good effort in, but he wasn’t familiar with this brand of softener and was unable to diagnose the problem. I was charged $65 for the diagnostic attempt that provided no information whatsoever. I was glad to pay the $25 (which was waived) to cover the trip, but I found the larger $65 charge distasteful.

 9 years ago (08-11-2017)

Jake was punctual, professional, knowledgeable, and efficient. He was very up front about the work that needed to be done and did not attempt to up- sell us. He did exactly what he said he would do and got it done quickly. Our entire experience with Isley Plumbing was 100% positive. I would recommend this company to anyone and will call them first the next time I need a plumber.

 9 years ago (18-10-2017)

I have used Isley Plumbing for several years.  My most recent experience was as good as those in the past.  Scheduling and appointment confirmation online is very efficient.  They followed up to let me know exactly when  they would arrive.  The work was done quickly and the service person was very pleasant.  Overall another good experience.  Thanks, Isley!

 9 years ago (23-10-2017)

To:  L. E. Isley and Sons
Concerning installation of dishwasher at C. Michaelis,  Fishers

A+ Rating Your service people (Jake and Jeff) installed my dishwasher today. They were professional, efficient, and thorough in their install. They worked quickly, yet took great pains to be sure their work was complete and properly done. They were also clean, mannerly and very accommodating! They washed the floor under my old dishwasher, wore their "booties" as they worked in my home, and cleaned up thoroughly when their work was complete.
They were personable, they explained their process of installation, and made sure that I was satisfied with the installation.
I could not have been more pleased with their work and their proficiency. Their knowledge of their job was obvious.
I would definitely use your services again, and I would recommend your company to neighbors and friends.

Thank you

 9 years ago (16-09-2017)

The plumber, Bill, was polite and very informative.  Unfortunately, his estimate was $550.00 over another plumber.  And the other plumber's hot water heater was a Bradford White, the only one now made in the US.   I now have a new water heater put in less than an hour yesterday with more knowledge than I had before.

 9 years ago (29-11-2017)

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