LA Fitness

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Address: 3851 Lake Emma Rd, Lake Mary, FL 32746, USA

Phone: (407) 804-2528

Website

State: Florida

Zip Code: 32746

Reviews

Used to be good. Now dirty and ac never turned down. It's like 80 degrees in there. The locker room feels like a sauna. Soap always empty, bathroom always smells like pee, I really don't feel like the workers care at all about the place. Update, they're closing  for 6 months for renovation. They're doing nothing for you. Not one close  enough for convenience. Save your money. Go anywhere else.

 8 years ago (22-11-2017)

Hi! I’m going to attempt to remain objective here and state facts about our experience with LA Fitness, in hopes of preventing neighbors and friends from being taken advantage of!

After several weeks of research and cancelling a 7 year membership after many years at another gym, we decided to sign up at LA Fitness in Lake Mary, FL.  I did see many negative reviews, but Chase seemed very welcoming and convincing. My husband and I both inquired about the rumor of upcoming construction and renovations and were assured multiple times that the gym would remain open to members and closed off only in sections. We recently found out by a community member (not even staff) that the gym is closing for at least 6 months for renovations.  This opposes what we were told when we signed up on October 6th.  LA Fitness took hundreds of dollars from us (298.49 to be exact) and lied to us about upcoming services provided.

My husband called and talked to Tony on 11/18/17 and was casually informed we could travel to an alternate LA Fitness gym or pay another fee to freeze the account.  Tony has been awful to work with in the past (so I hear from several people in the community) and clearly does not put the customer first.  He said nothing to show he cared, nor did he refer is to someone who can research our case. We are just another number in the system and feel betrayed by the staff at the Lake Mary gym.  No form of email, text, or phone call was sent out to members personally notifying them or professionally advising of the upcoming change and long term closure in two weeks.

We would have never signed up there knowing this information…and it should have been told to us. Please be careful and take great caution should you decide to enroll at LA Fitness. Not a good experience and beyond subpar customer service.

 8 years ago (20-11-2017)

Normally, I talk highly about gyms. But this place.

This place lacks cleanliness. The sauna is disgusting and has a black matter growing around the heater system. Then when you go to use the showers. Every-single one of them has mold on the walls and floor.

The mats are all disgusting looking an ratty. An everytime I have gone in there the weights are everywhere but in the correct locations.

Other than that its open longer than Altamonte Springs.

 8 years ago (24-11-2017)

I've been at this gym for a while now. I was happy to leave PF. First off the layout of the machines is horrible. All like machines should be in the same area. Why one ab machine is downstairs while most of the others are upstairs is odd to me. Learning the layout is like a scavenger hunt. Secondly it's so incredibly hot in this location. They added stand up fans but come on. I have to use the bike room sometimes just to cool down. The free weight section is a mess, they need more benches and cables. The wasted personal training equipment is never being used and only is allowed by personal trainers. Basically all that equipment just sits there to look pretty because no ones ever using it. The bathrooms aren't the greatest but I don't use them often so I don't care. I agree there needs to be more wipes and paper towels so more people would clean the machines after. I use the gym because it's a great price and good location for me. I have to work out at off times to get a true workout in. I could be okay with this place if the A/C worked well and they added more benches in the free weights area. Don't even try to workout in the evening on Monday.

 9 years ago (18-06-2017)

Love the gym overall but it is an older location that could be renovated. Most locations have juice bars, racquet ball courts, pool, etc. This location could use an upgrade but it is very convenient and has great staff.

 8 years ago (07-11-2017)

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