Laguna Hills DMV

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Address: 23535 Moulton Pkwy, Laguna Hills, CA 92653, USA

Phone: (800) 777-0133

Website

State: California

Zip Code: 92653

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

This DMV is located in a hill top. Roads are Up-hill or down-hill for Behind the Wheel Test for beginners, but less crowded. This DMV is less crowded compared to other DMV. I got my Driving Licence from this DMV. The officers, receptions everyone is very good and response properly. I suggest this DMV for my friends who are going to have their first DL in California.

 7 years ago (23-01-2018)

Why does the scale start with a number as high as one star? This place showed everything wrong in an over taxed state with terrible services.  I had to wait for a half an hour WITH AN APPOINTMENT and the website says 0 minutes wait. How about we take some money from the slow speed, crazy train to nowhere & get some more efficient staff and streamlined processes.

 7 years ago (02-01-2018)

I've been to the DMV many times in my life and not saying my experience was spectacular but it was at least decent. But today I decided after my experience that the people working at the DMV purposely give misleading information to frustrate people and make things take more time. A woman walked up to a man to ask a quick question and he told her incorrect information and tried to stop her from trying to make an appointment. I could not stand to listen to this and interjected and told her she should make an appointment at another location (hint some locations are easier to get appointments at then others). Then the guy that tried to help me didn't even look at the documents I gave him before he told me I didn't have the right stuff, I had to show him that I did. The people who work at the DMV  (and I'm not talking about everyone, but most of the people) PURPOSELY are inefficient and PURPOSELY try to make things more difficult than it needs to be. If the website was more clear (which they will never make it more clear) and the people who worked here knew what they were talking about, the process of the DMV would be more efficient but I've realized efficiency is not what they want, they purposely want to waste people's time.

 7 years ago (26-01-2018)

Leave your ego and your DMV stereotypes at the entrance. Insulting gestures may vary from subtle eyeroll to not-so-subtle hands thrown up in the air. Don't take it personally; they don't know you personally. Remain calm, be pleasant and smile. Imagine you're a character in Seinfeld soup nazi episode, if it helps. Staff is helpful and efficient, if you have the right paperwork. Otherwise, no soup for you! Always go with prior appointment. You won't be disappointed.

 7 years ago (25-01-2018)

This place have always been a good experience for me. As I am disabled they help to make the process easier and quicker, even though there is a DMV lock on my license. Ryan is by far the best employee I have come across over the years. He was extremely helpful and went the extra mile to help. 

Recommendation? Make an appointment and research what you need to bring as your responsible for that, not them. If you don't want to do either be ready to wait 2 to 3 hours to be told you don't have the right items then go home and blame yourself. Sorry to be blunt.

 8 years ago (27-09-2017)

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