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Launderosa Laundromats

  1. California
  2. San Luis Obispo Laundry

Reviews, get directions and contact details for Launderosa Laundromats

Address: 1338 Madonna Rd, San Luis Obispo, CA 93405, USA
Phone: (805) 546-9274
State: California
Zip Code: 93405


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Reviews
Don't do your laundry here if you appreciate friendly service. Last month I showed up at 9:03 (last load is allowed in by 9:00) and the employee shouted at me without even looking up from her sweeping "last load at 9:00!" I understand they have a policy to enforce but I don't appreciate being spoken to that way. This time I made sure to get off work early to be there by 8:55 so there would be no problem. The same rude employee was working and she still tried to turn me away! She warned me to be done by 10:00 because that's when they close. I'm very frustrated that this employee is allowed to be so rude. Surely the owners must understand that there is a much nicer way to communicate with your customers.
9 years ago (01-11-2017)
*Update: After this review, the owner called me back and heartfully apologized, offering a full refund from our last ticket. I appreciate the response and attempts to make the situation right. We will give them another chance.* We used them 2 times to launder vacation rental laundry. The second time they lost a top sheet and a pillow case. I know what I took in and when I unpacked the laundry about 3 weeks later, as we did not need it until then, the items were missing. I had to leave 3 messages before the owner had the decency to call me back. Once on the phone, she out right denied that it could have happened and flippantly apologized for not returning my messages sooner as she had been out for a month. (?!) Then, she told me that I waited too long to call and tell her that I had items missing. I had to ask her twice why my time frame was too long, but her wait of over a month to return 3 messages was acceptable. At that point, she frustratingly asked me what I wanted. When I answered that I wanted basic customer service and not, in so many terms, calling me a liar, she offered me a discount on the next order. She seemingly ingnored my request of a refund for my missing items. This business is exceptionally disrespectful in their practices of ignoring paid customer concerns and refusing to make sure that we remain customers by honoring my money spent to replace items they lost. Offensive business practices and I will not hesitate to share my experience to anyone that wants to hear my opinion.
9 years ago (29-06-2017)
Clean laundromat, friendly staff and they will launder your clothes for you (including hanging and ironing as directed) within 24 hours. Priced by weight. Drop off, pick up next day, extremely convenient.
10 years ago (10-03-2017)
On vacation and needed a laundromat. Super friendly and extremely helpful staff. Average prices for wash and drys. New machines. Would recommend.
10 years ago (12-12-2016)
Very nice. I drive a truck and have been to countless laundromats. This one is in the top 5. Lots of machines, even a couple 50 and 75 pounders, with dryers to match. Very clean, the machines look new, with lots of folding tables, too... What's not to like?
14 years ago (23-09-2013)
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