Laundry City

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Address: 1566 Bedford Ave, Brooklyn, NY 11225, USA

Phone: (347) 384-1173

State: New York

Zip Code: 11225

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

Reviews

This laundromat uses electronic debit cards so you don't need to bring quarters. The issue with that is that there is no way to use a debit card to put money directly on your laundry card. There is no ATM. An employee has to charge your card in order for you to add funds to your card unless you bring bills. The prices are not competitive. I like how clean and bright it is. The snack machines allow you to swipe your debit card but the laundry card not. I don't get it. Other than that, it's a fairly nice place to do laundry.

 8 years ago (26-12-2017)

Alterations and tailoring services do not exist as described. The sign in the drop-off window clearly shows a capability to do basic tailoring, but when I dropped off a pair of pants to get what I thought was a tailoring estimate, it turned into 5 days of frustrating calls by me to check in: not understanding what I was looking for (tailoring, not cleaning), being told the item was in different places, being told they were getting dry cleaned, being unsure if they still had them, not answering my questions, being told the proper way to wash them, not sure when I could retrieve them etc. 

All I wanted was an answer about whether or not they could be hemmed, and I still haven’t received that answer. 

The facility itself, though, is fairly nice to do your own laundry. Big, clean, well lit, easy card system, decent machines etc.

 8 years ago (06-11-2017)

My original review is below. Because they’re so close and they reached out to make amends, we’ve been using it do our laundry ourselves. It’s been fine overall. It’s clean and the staff are friendly. One big problem was that we left our dryer sheets at home and in the 10 minutes it took to go get them, someone stopped our machine that was washing our bedding etc. and stole our wet laundry! And the folks there would not review their security footage for us when we reported this. It sucked. But we just guard our laundry like it’s Lord of the Flies and we’re fine.

Awful! Dropped laundry off & they lost it, blamed us then a week later called to say they found it and gave a long lie as an excuse (different stories from each employee). Then this week my wife left laundry drying in the dryer to come home and get more money & dryer sheets and someone stole our laundry! She asked to view security cameras and they told her that she shouldn't have left it?!?

I could go on but we are done with this s&#t show! I hope it closes! It was better as an empty building.

PS I wish I could do zero stars!

 8 years ago (15-11-2017)

We had spent hundreds of dollars here. On one 45 dollar drop off they lost a bunch of our pants and a few other things. I spent more than a week trying to get them retrieved where most actually were. However a few things were still missing but I had already wasted so much time I just gave up. They did not offer us any compensation whatsoever. We won't be going back and I definitely wouldn't recommend - although the spanish girls who work there are very nice. We are now supporting to smaller local laundry.

 8 years ago (29-12-2017)

I drop off my laundry, they used up my big bottle of Tide detergent in about 6 cycle! They definitely give it to other customers

 8 years ago (11-11-2017)

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