Lee Spa Nails

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Address: 4787 Bay Rd, Saginaw, MI 48604, USA

Phone: (989) 799-4496

State: Michigan

Zip Code: 48604

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Reviews

I will never EVER recommend this establishment to anyone. I'm a very easy going individual, however when you're telling my sister and I to shut up while we are communicating amongst ourselves, then rudely point and talk about your customer/s in Vietnamese as well as broken English in between........you have lost my business!! Your job is customer service.......which means you're to serve your customers. I am paying you for your services, and if your service is poor, do not expect my business ever again. I was rushed and wasn't given the option of even somewhat enjoying my personal time. Also, getting up to talk for long periods of time and avoiding your customer that you have started working with is rude. Have the decency to let your client know that you're stepping away for a moment and will get back with them. I have given this place MULTIPLE chances to show me actual customer service, and still no change. Upcharging your customers just because you feel like it? They charged me $40 for a basic color fill that cost $25. If you do not like being busy and having customers come in to work with you, my personal suggestion is for you to change your profession.

 8 years ago (11-08-2017)

JUST TAKE MY WORD FOR IT (along with nearly EVERYONE else's on here) DO NOT GO HERE! Rude staff, poor services, rushed and care free, prices change as they choose, (for same service!), cut my friends finger making her bleed and one of the workers was sleeping barefoot in the spa chairs... mind you, none of them could put their phone down long enough to even speak with us or finish a nail! This place is a disaster.

 8 years ago (30-10-2017)

I WILL NEVER GO HERE AGAIN! Wouldn't let someone I did like even go their to get their nails done. I went in for a fill and have my nails cut down. The girl said they needed to just be completely redone, ok great, said she would charge me $40 for the new set, alright amazing. She then proceeded to RIP off my nails instead of soak them off, drilled down on my cuticles, dug her nail into my fingers to making it painful (just adding to the pain from having the old stuff ripped off), paid absolutely no mind to my bruised finger (all black and blue under the nail so hard to miss that something clearly happened recently), was rude just start to finish. My fingers are still throbbing, I have to take a pain reliever to try and help. They were NOT busy in the least bit, I was the only person in there after walking in and 3 girls just left. Most the girls working were sleeping in the chairs or on their phone, also found some of the attire to be inappropriate. I will stick to my normal place from now on, I encourage anyone thonking of going here to stay away if you want your fingers to not throb in pain.

 8 years ago (10-05-2017)

Not my experience but my girlfriends She said the paid $80 for a pedi and full set. They were crooked, the staff rushed through the pedi and the manicure, 4 different techs worked on her. They kept talking about her in a foreign language, looking at her feet and laughing. Yes her feet were rough, that's why she went there. Service sucked. They made her toes bleed, didn't take their time whatsoever. Save your money!

 8 years ago (01-03-2017)

I will not go back. Girl was rude, then got a full set done and I noticed one of my fingers were very noticeably lopsided so pointed it out to her and she wasn't going to fix it! So I pointed it out again she finally "fixed" it. Now one side is noticeably higher. Got done and now realize not one but 3 more are very uneven. I've had issues with nail places not having good service but never this bad. Will not be going back ever. Very poor service then when you want it to be right they get crappy with you..

 9 years ago (09-08-2016)

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