Liberty Mutual Insurance

Reviews, get directions and contact details for Liberty Mutual Insurance

Address: 3340A, NE Ralph Powell Rd, Lee's Summit, MO 64064, USA

Phone: (816) 525-2613

Website

State: Missouri

City: Lee's Summit

Zip Code: 64064

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Worst company I have ever dealt with....and i Just started!  was referred to them, but their phone sales staff is either poorly trained or borderline illegal.  every item that i wanted on my policy didn't end up on the final policy, so i have had to pay additional premium and talk to cust svc multiple times.  would NEVER recommend them.  Needs zero stars.  Seems like a bait and switch operation to me.

 7 years ago (28-03-2018)

My car was stolen and I have never felt so violated when I got it back and how bad my car looked.  I called Liberty Mutual Claims and an agent contacted me very quickly,  directed me on what I needed to do, the timeframe involved and gave me two ways to reach him . I contacted him when I picked up my 
Car, received his call within 5 minutes. He had me hold while he called th claims adjuster, returned to me and said he would be out in two days.  He came to me! Iwas shocked. After he left within 15 minutes I received a call from Ross within15-20 minutes who advised my check for all repairs Would be issued the same day. I have never had such a bad thing happen and I felt like Royalty.  I appreciate Liberty Mutual and their Great Customer Service!  They made a bad thing so easy for me! Thank You So Much
Laura Lust

 7 years ago (04-02-2018)

Decent pricing, but when we did get a better offer from a competitor and switched, we found out that they paid out on TWO different claims against us and never asked us anything about them. Both of these claims were fraudulent and our rates went up because of them for both Liberty and our next insurers.

 7 years ago (09-02-2018)

i once was at liberty mutual and shared pudding with a naked man who wore a top hat

 7 years ago (07-05-2018)

Would give 0 stars if available. 1st year had a small accident insurance went up. There commercials are full of lies! Second year started a homeowners claim but didn't finish it they raised my premium over $200. Again just opposite of what commercial says. They can piss off! I'm looking for a new company that doesn't lie!

 8 years ago (28-03-2017)

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Liberty Mutual Insurance

Reviews, get directions and contact details for Liberty Mutual Insurance

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