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Reviews, get directions and contact details for Life Storage

Life Storage

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Life Storage provides rental of storage units in Chicago at 3245 W. 30th St., Chicago, IL, 60623. Life Storage has been providing storage solutions for over 25 years with over 650 locations nationwide. We can make the do-it-yourself move much easier with moving truck rental and moving and packing supplies as well! Rent storage in Chicago today - see our website for storage pricing and special offers.

Address: 3245 W 30th St, Chicago, IL 60623, USA
Phone: (872) 212-4550
State: Illinois
Zip Code: 60623


Reviews
Overall clean facility and friendly and helpful staff. I would give this place 5 stars, but the prices keep going up, which makes this a 3 star rating. But if you need a safe and clean facility to store all your prized possessions in the Little Village area, then this is your spot.
10 years ago (24-04-2017)
I would definitely recommend this facility, It is very clean site and the young lady at the front desk ( I believe her name was Erika) assured I felt welcomed as she was taking care of 2 other clients before me. Recognizing somebody's presence is a big plus for me when walking into a busy scenario, and she definitely scored on that. I came in on a Saturday to inquire about pricing, and she definitely answered all of my questions, and at no point did i feel obligated to pay or rent a storage, not unless I was ready. I am definitely considering to go back to this location to rent a storage, and look forward to receiving that great customer service again. Having this individual be bilingual is definitely a plus for those whom primary language is Spanish. Thank You Erika!!!! :)
10 years ago (10-02-2017)
Robin Jones helped me today at your facility on W Jackson in Chicago. She was SO professional, so informative and so VERY nice! She is a true asset to your organization. What a pleasure to do business with. Thx! Matt McK.
10 years ago (29-06-2017)
Really really bad customer service. This location has low pricing but the moment you get there they are going to force extra stuff on you. The manager is very rude and uncooperative. Went as far as clamming that she has no internet or printer (that i could see). After I talked to the customer service and found out that I could had faxed the missing documents (ideally the manager should had offered that) she refused me service. Because, I guess, she could not force me to pay extra for what i didn't need. I took my business elsewhere and really glad I did so.
10 years ago (09-06-2017)
First of all, I love that their staff is ALWAYS very attentive and courteous. Although many times us, the customers, leave empty boxes or bags in the loading area, I usually see the ladies or the janitor picking them up and getting them out of the way. On my own experience, the bathroom is always clean and with supplies available. I usually go after 4pm and have stayed until 9pm or so, the lighting is always on and as you walk around it detects the presence and turns on on its own. The customers are frequently messing up the south gate but eventually the facility gets it fixed. Entry or exit is never really an issue. I like this facility quite a lot. I rented at another facility before this one and I only lasted one month there because I was not pleased with the lighting and the facility itself. I've been at this location since October of 2016 and I'm happy here.
10 years ago (27-01-2017)
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