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Life Time Athletic

  1. Virginia

Reviews, get directions and contact details for Life Time Athletic

About

The Healthy Way of Life company

Story

24-hour health club with hundreds of cardio & weight machines, indoor/outdoor pools, sport courts, innovative classes, child center, free lockers and towels, and affordable memberships.

Mission

Our mission is to provide an Educational, Entertaining, Friendly and Inviting, Functional and Innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

Address: 44610 Prentice Dr, Sterling, VA 20166, USA
Phone: (703) 433-0256
moc.ssentifemitefil@aidemlaicos
State: Virginia
Zip Code: 20166


Update Info
Reviews
Nice gym and facilities. Poor customer service when it comes to making arrangements to temporary suspend an account. Started billing us without warning and we ended up paying for 2 full months..$350 which we were unable to use the facilities; hardly fair and customer friendly. Good luck getting us back. I guess the $350 was worth it.
10 years ago (30-12-2016)
I have been a member in all the gyms around and found that lifetime fitness is the best in the area. Towel service is the best, Customer service is top notch. Only two issues, the whirlpools. There is a dirt black ring around the waterline and it is very eye sore. I have complain about them not cleaning it. The life guards says it won't come off but I know that is bull crap because if you take your fingernail and scrub the tile. The wax like dirt will come right off under your nail. Please invest in a steam cleaner. Once upon a time you would see the lifeguards scrubbing the side wall of the whirlpools but no more. One time the water level was low and you could really see that dirt line so i complain. All they did was fill the whirlpool with more water so that you cant see that dirt level. Problem 2: I have travel around from state to state and visit over 20 lifetime fitnesses. I have told them over and over again that all since the gym open, the whirl pools jet system was not correct. The jets are little to none and the top side jets that blow out on your back is no power. This same setup is in other states and the jets have power. It has gotten to the point that the only jets that blow up out of the ground has died all except for about 5 feet of jets. The jet vents reach across out of the ground about 10feet but only 5 feet work. This is not the way the whirlpools is suppose to be and it has never been fixed. Lifetime needs a specialist to look at what may be the problem. I am afraid they don't want to pay the price of what it cost to fix those pools.
10 years ago (26-12-2016)
I absolutely love this club. The customer service is exemplary. The staff is friendly, professional and quick to offer assistance. I managed health clubs for 15 years and I can honestly say this club sets the standard. Unfortunately I can not say the same about the Life Spa, just the opposite.
10 years ago (08-12-2016)
I have been member of Lifetime for more than 5 years. I consider their facility and equipments to be top notch before. Recently, there has been decline in maintaining of their equipments. For example, basketball rims have been shaky and crooked for almost 3 months, and no one seems to care to fix them. I even called LT and wanted to give them heads up about basketball rims, but with absence of GM, I was only able leave her a VM. I would have understand if it was an average gym. However, when you charge almost one hundred dollars and serve subpar facility, that is not tolerable and shameful. Recently, there has been decline in the hospitality from front desk who acts more like gym police than gym friendly front desk that they were before. Not sure it is because of the management change or something ?
10 years ago (02-02-2017)
The facilities are really nice but the staff is not very good. They have poor customer service and are not military friendly. I do not recommend this place.
10 years ago (26-12-2016)
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