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Life Time Fitness

  1. Kingwood Glen Village
  2. Humble Gym
  3. Kingwood Spa

Reviews, get directions and contact details for Life Time Fitness

Life Time Fitness

About

The Healthy Way Of Life Company

Story

Premier health club with hundreds of cardio & weight machines, indoor/outdoor pools, sport courts, innovative classes, child center, free lockers and towels, and affordable memberships.

Mission

Our mission is to provide an Educational, Entertaining, Friendly and Inviting, Functional and Innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

Address: 20515 W Lake Houston Pkwy, Humble, TX 77346, USA
Phone: (832) 445-3900
moc.ssentifemitefil@aidemlaicos
State: Texas
Zip Code: 77346


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Reviews
I have to give this one a "meh." I had a nice first consult with the trainer while my wife's could hardly be deemed a consult. I actually wanted to start with the trainer, but after he failed to follow up on promises the first couple of times (e.g. getting workout plan), I decided that I would pass. I paid for the Platinum membership in order to get access to the tennis courts. However, despite being told that I could reserve courts online, I cannot and have to count on the tennis clerk to call me back to reserve courts. It's inconvenient but has worked out so far. Also, all the services and certain training programs are extremely inflated in terms of pricing. Awfully steep when your monthly is already pushing $200. Also, it would be nice to cater a bit more to working stiffs when it comes to morning classes and not just folks who don't work or who can waltz into their job at 9a.m. to 10. a.m. That's the bad. The good? (1) pay a little more and avoid being tied to a contract; (2) nice folks; (3) nice atmosphere; and (4) good amount of space and variety of equipment for those who are independent and have experience. Also, everyone seems to be very respectful to one another.
8 years ago (28-09-2017)
I canceled my account two months early. I paid $260 for the last two months of membership. They took the payment and asked if I wanted to put the account on hold. I told them no. Three months later I start receiving emails that I am late on my dues. I spoke with a manager Justin at corporate who informed me that even though I haven't signed in to the gym for over 3 months. He sees that I paid in one payment the rest of my contract that I still needed to pay the thirty day notice fee of another $130! The manager said he took care of it and then we received another bill.
8 years ago (29-06-2017)
Love this gym and always have lovely staff. I've been a member for a few years and it just keeps getting better and better.
8 years ago (11-09-2017)
I've been a member since the first year they opened. The account managers are rude and act like they are doing you a favor when they speak to you. The classes are overcrowded, the treadmills are old and worn and the steam room and hot tub are dirty. I cancelled and of course was treated rudely so instead of leaving quietly I'm posting my experience. I was given wrong information when I joined about cancelling so now I have to pay for another whole month and pay $10 to cancel! There are too many good places to work out in the area to put up with this.
8 years ago (09-07-2017)
Horrible customer service. Claimed I used a fake ID to sign in for a free day pass and didn't allow me to workout. They kicked me out of the gym while I had to wait for my ride to be done working out. This is by far the worst experience i've had with a gym and they were rude about how they told me off. I wouldn't recommend going to this gym flat out because of the customer service here. This is the issue of modern day kingwood. The girl at the front desks name is Victoria and she has redefined how horrible customer service can actually be and she shouldn't have a job interacting with humans if this is the way she treats people. This isn't the only incident that has happened to me or my peers but this is one that stood out to me and has made me realize how horrible this gym really is.
8 years ago (26-06-2017)
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