LifeQuest Fitness

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Energy Sport and Fitness Acworth is dedicated to helping you succeed when it comes to your fitness lifestyle and achieving your goals.

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Energy Sport and Fitness Acworth is dedicated to helping you succeed when it comes to your fitness lifestyle and achieving your goals.

Address: 3362 Acworth Summit Blvd, Acworth, GA 30101, USA

Phone: (678) 973-0635

moc.smygssentifygrene@ofni

State: Georgia

Zip Code: 30101

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Reviews

Was a good gym, nice staff. However it took over two months to quit, kept getting charged payments even though I had called and walked in to cancel my subscrition. 

 9 years ago (16-08-2016)

Although the gym atmosphere is decent and has most of your typical gym needs, you won't find any sort of customer service there. My wife and I had a membership for a year (although the shrewd guy who signed us up put 18 months in their system). We were told that our first bill was for the "first and last month" of our term (thought to be 12 months). We were told that we would need to give a month's notice of canceling/ending our membership and the last month would be paid for already. 

We canceled in November (thinking December was the end of our term because we were moving. After I canceled, the guy who took my paperwork soon left (and apparently any relevant paperwork of my cancellation as well) I had to call again and again to get in touch with the billing department. It took almost 4 months just to get in touch with the billing department (upstairs at the gym). I confirmed that the lady was there before being transferred and yet she still never answered. I must of called at least 30 times in the last month just to get in touch with someone who could do anything about it. 

I'm glad I took a picture of my cancellation paper, since they had no record of it. I had to send in my lease (proof of moving) and multiple utility bills. It was a huge pain to work with them and it's going to take another month before I actually get the refund I'm due (since they kept charging my account 3 months after I cancelled).

As I said, the gym itself is adequate and will suit any of your fitness needs. This review is more or less concerned about how unsound their customer service and ethical practices are. There are plenty of other reviews out there that echo this. Do yourself a favor and find another gym.

 11 years ago (13-03-2014)

I've been a member at this gym for a few months.  Staff is really nice, which is why I ended up joining.  This is the most conveniently located gym for me, but the bad reviews had concerned me.  Fortunately, I decided to stop by and see it for myself before completely writing it off, since the reviews really don't present an accurate image of this place.

Mike, the manager was super nice and gave me a tour.  The whole facility is just really nice and very clean!  The sauna is awesome!  They do have a stand up tanning bed and day care area for kids, but I don't tan or have kids so I can't really give an opinion.  After chatting with him and seeing everything, I signed up.  

I've also spoken with the owner of the gym a few times since his office is in this location, he seems to have the customers best interest in mind and I see lots of ongoing improvements and changes. I really like the fact that its not a national chain for that reason, I feel like if I have a problem or concern the owner is right here!  

My only complaint is the short weekend hours, but some of the staff told me this week that they are returning to 24 hours in a couple of weeks.  

If the reviews are holding you back, just go check the place out and see for yourself. I'm glad I did.    

 11 years ago (30-08-2014)

I have been a member of several gyms and never had a problem. This was by far the WORST GYM ever. I had no problem with the equipment. The place is run by crooks. They lie about prices of memberships, they charge a BS $50 annual fee for maintenance, I had to pay money just to quit. I tried to quit 3 times. It was a nightmare just getting to quit. Do not join.

 11 years ago (31-03-2014)

Have been with the gym for about 4 months now, very pleased with the improvements that have been made in the short time I have been a member here. Referred a couple people myself, they are also pleased. Staff is very courteous. My 2 children love the staff in daycare. Plan on being a long term member!!!

 13 years ago (27-04-2012)

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