Lindsey Bimmer Service European Auto Repair

Reviews, get directions and contact details for Lindsey Bimmer Service European Auto Repair

About

Personal BMW Technician

Story

Providing BMW service in Austin, Georgetown, Buda, Lakeway, Lago Vista, Liberty Hill, Cedar Park, Leander, Round Rock, Pflugerville, Hutto, and all surrounding areas. Able to bring experienced BMW service for all bimmer models to you.
Ten years of BMW dealership experience. Get the ultimate BMW service experience without the dealership hassle. In and around the Austin, TX area. Think of me as your own personal BMW mechanic.

Address: 2003 N Bell Blvd, Cedar Park, TX 78613, USA

Phone: (512) 296-4631

Website

moc.oohay@yesdnilnwahshsoj

State: Texas

Zip Code: 78613

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

i wish I could say i had a pleasant experience, but I did not.  When I first called, I spoke with Josh.  Seemed very friendly and gave me an approximate price to replace a part that has to do with the transmission.  The approximate price was $900-$1000.  I was good with that and dropped off the car.  I had to call and follow up with them the first day.  The second day they told me it would take them seven hours to do the work.  I reminded them what I was told upfront regarding the cost.  The third day, I again had to follow up with them.  They did not call for an update.  The forth day I did not call them, nor did they call me.  On the fifth day I called them to check the status.  They told me at about 9:15 in the morning, that they would get it around noon.  I received a voice message at 3:30pm saying the car was done.  How did they do the work in three hours, when they originally told me it would take seven.  But much more important, they actually were going to charge me for the full seven hours plus labor, to do the work they did in three hours.
I called on Monday to talk to Josh about this.  When I asked why he was charging me seven hours when they only worked for three.  His response, "The book says"  i reworded my question, "So you only actually worked on my car for three hours, but you are going to charge me for seven hours?"  His response, "Yes!"
They did not even replace the part that we had originally discussed that would have brought the price to the $900-$1000 so I thought it would have cost less overall.  They still charged me over $900, you know, for seven hours labor instead of admittedly only working on my vehicle for three hours.  I gave them my card information to pay my bill and they said they would leave the car out front for me to pick up.  They did not.  I drove all the way up there, only to find my car locked up inside the building.  I had to call them again, the next day to get them to leave my car out so I could pick it up.  They left the keys in plain sight, even though I asked them not to.  They did not even give me a receipt as well.
They charged me for work, they admitted to not doing.  What else do they charge people for that they don't tell you.

 8 years ago (14-12-2017)

I have been coming here for three years and Josh and is Team are the best!!! They get my car in and out in no time. The work is top notch and their customer service is amazing. They go above and beyond to ensure your car is in the best shape :)

 8 years ago (10-01-2018)

Fast and honest service. I've been coming here for years. Much more affordable than going to the dealer.

 7 years ago (01-02-2018)

The staff are very friendly, efficient and I love that there is such a place in this area. I have been several times and have always had a great experience and recommend them highly.

 8 years ago (13-01-2018)

Honest/Fantastic service and great prices - There is no other place you should take your BMW for service. I can't say enough good things about them.

 8 years ago (02-11-2017)

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