Lloyds Cleaners

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Address: 1730 E Republic Rd, Springfield, MO 65804, USA

Phone: (417) 890-1797

Website

State: Missouri

City: Springfield

Zip Code: 65804

Opening Hours

Monday: 7:00 AM – 6:30 PM
Tuesday: 7:00 AM – 6:30 PM
Wednesday: 7:00 AM – 6:30 PM
Thursday: 7:00 AM – 6:30 PM
Friday: 7:00 AM – 6:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

Update Info

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Reviews

Love the staff very professional and super friendly! On their game!

 7 years ago (18-03-2018)

Can usually get things done quickly if you give them a heads up. The one time they screwed something up, they were able to quickly fix for me and offered to give me my money back even though it caused a lot more work for them.

 7 years ago (25-10-2017)

The drivers are very polite.

 7 years ago (03-03-2018)

I'm not prone to staining things, but I have a jacket that every time i wear it, it gets a stain. Its an odd fabric, so I was worried about having it cleaned. After the third time through Lloyd's (this jacket is seriously a food magnet), I'm still happy with the results. And the one time I needed a "rush job", they were able to accommodate me without any hassle. 

 8 years ago (22-04-2017)

My fiance is desperately allergic to cats. Long story short, a cat rolled around on our mattress topper to our waterbed... causing our bed to become unusable. I called lloyds in advance and asked them if they could dry clean a mattress topper. They said yes and told me it would be ready in 7 days. I call a week later and it isn't done. I call 10 days later and it still isn't done. At this point I'm incredibly irritated because I've been sleeping on the couch for ten days. When I ask what the hold up is they tell me they are unsure and that they shipped it off to their factory to be returned at some unknown date. I call 14 days later. It is still not done, again with no explaination. Finally, 18 days later I get a call saying it just got delivered back to the store. I go there and the mattress topper isn't cleaned and on the receipt has a note on it saying 'CAN NOT DO' in all caps. You can only begin to imagine my rage as I demand some sort of an explanation and the workers were yet again unable to provide me with one. I will NEVER go back. The worst customer service I've ever experienced in my entire life.

 8 years ago (07-04-2017)

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