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Reviews, get directions and contact details for LOFT

LOFT

Story

Your Harrisburg, PA LOFT is all about effortless, undeniably feminine style. Our clothing is modern and casual, featuring tops, sweaters, dresses, pants, jeans, shoes, accessories, petites, maternity and more. At LOFT, we create clothing that works everywhere in a woman’s life – at home, at work, on the weekend and beyond. Carefully crafted, undeniably feminine and ultra-wearable pieces that are about the vibe as much as they are about details. Welcome to LOFT.

Address: 2575 Brindle Dr, Harrisburg, PA 17110, USA
Phone: (717) 657-1480
State: Pennsylvania
Zip Code: 17110


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Reviews
I shop at this LOFT probably once a month because of how close it is to my home. I'm surprised by all of the negative reviews here - with my frequent visits, I've never once had a bad experience with the sales staff or the quality of products. The inventory is constantly being updated and everything is always neatly in place. Because of this, I actually shop here for clothing more than any other store in the Harrisburg area and would recommend it to anyone.
8 years ago (03-10-2017)
I normally love LOFT; I shop there every season and am always happy with the quality and fit of the clothes. However, the quality of service at this LOFT is truly horrendous and while I am in the Harrisburg area, I will be shopping elsewhere. The sales associates and managers are mean - there is no word more appropriate for them. I have gone in here at least ten times, during the day, on the weekends, holiday season you name it, and every time they are SO RUDE - regardless of how busy they are. They can't be bothered to help me with additional sizes or answering my questions. They never crack a smile. They act like I am imposing on them when I walk into the store. I have years of retail experience under my belt and am very understanding when it comes to associates having a bad day. And a 2nd one. And a 3rd. But after my fourth time of feeling completely uncomfortable in their store, I've come to realize it is a consistent problem. I hope management reads this and makes an honest effort to change the culture in the store make customers feel welcome.
9 years ago (05-01-2017)
Same thing I said about about White House black market.
8 years ago (10-03-2017)
I was waited on by Katlyn. She serviced me in the dressing room. She approached me in a warm friendly manner. She carried my selections into the dressing room. After I had tried on several pieces, I found a dress that I liked. She came back into the dressing room area to ask me how I was doing. She complimented me on my dress choice. I asked her about a cover up for the dress. She brought back several possibilities. She recommended a linen jacket. It was a perfect recommendation and I loved it, but it was too large. She offered to order a smaller size for me, and she explained that it would be delivered to my home within 8 to 10 days. I was delighted! She carried my selections to the cash register and completed my payment transactions efficiently (I have a Loft credit card). Her manner was so warm and friendly that it moved me to write this rating. I am an older woman, and I know that Loft appeals to the younger generation; however, I honestly have to say that I felt so welcomed by Katlyn at this location, that for a little while, I felt ageless! She helped me to see that Loft clothing and accessories are for women of every generation! All my thanks to Katlyn, her manager and the sales staff. I encourage other older women (I am 65!) to consider Loft when they are looking for clothing that not only meets contemporary trends, but that also meets the particular needs of the more mature figure. Thanks again Katlyn!! Mary Boyer
10 years ago (24-06-2015)
While I do not usually shop at Ann Taylor The Loft, I received a gift card for the store, so I was forced. The store itself is fairly large, however I have to warn all men that they are not welcome at this store. The sales associate made that perfectly clear while my husband and I shopped. The clothes were overpriced and not worth poor customer service.
17 years ago (11-10-2009)
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