LookAfter Hair Company

Reviews, get directions and contact details for LookAfter Hair Company

Address: 2016 Dorsett Rd, Maryland Heights, MO 63043, USA

Phone: (314) 434-2160

Website

State: Missouri

City: Maryland Heights

Zip Code: 63043

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

My son is almost 2 and he's gotten a few haircuts from Erika H. and is going to see her tomorrow. She's super sweet and patient with him. He always gets a great haircut too. The other stylists have been helpful with keeping him distracted, and are always welcoming. I have not encountered poor customer service at all. We do make appointments, so he's not terrorizing the place while we wait. We're always in and out.

 8 years ago (27-01-2018)

Love this place. Can't wait for next haircut

 8 years ago (17-01-2018)

I gave them a call to see their general pricing for a dye and trim. Compared to another company in same area, both rates wise and review wise, they are definitely not great. I don't like the idea of them being so rude about children, so they definitely will not be first on my list. Thanks to everyone who left reviews for my benefit.

 8 years ago (15-03-2017)

My stylist Brittany is fantastic and really takes her time with your hair. I always come in here to see her. Place is a well oiled machine. The ladies all know what they're doing. 

 8 years ago (21-06-2017)

My experience was horrible and I'll never be back. I hope my review helps you take your business elsewhere.

Today I brought my 3 year old son here for a haircut. I told her that he's only gotten his haircut professionally once before a while ago because I normally cut his hair. I also told her that he's (mildly) Autistic and this is a new experience for him - which didn't seem to concern her in the least. 

I must say, he did a great job even though he was not a fan of the cape he had to wear so he didn't get full of hair and he didn't like the hair falling in his face after it was cut... but he went in excited to get his hair cut and never cried - but you could tell he was uncomfortable. For the most part, he even sat still - and I was quite proud of him! (He did better for her than he normally does for me!) She, on the other hand, acted pissed we were there. She wasn't patient, kind, thoughtful, talkative, and more or less just acted like a robot except when she was all finished taking my money at the end and talked about the weather - that was it! She never encouraged my son throughout the entire process - saying one nice thing to him. Not, "You're doing great", "Keep sitting nicely", "You did a great job" - nothing. She said things like "You have to look down if you want me to cut your hair" and instead of calling him by his name, she called him "Hey" (even though she knew his name because she had just put it in her computer). She wasn't nice to him at all. I honestly was in shock or else I would have said something right there - I guess I was giving her the benefit of the doubt and hoped it would get better. 

I know it was just us because she was very personable to the guy who she gave a haircut to before us. Maybe she didn't like giving kids haircuts? Who knows. She didn't even give him a sucker afterwards (out of the huge bowl of suckers that were obviously for after children get their haircut). When we left, the door accidentally swung back and hit my son in the head and he started to cry. She didn't even come to see if he was ok. 

Horrible customer service. Definitely don't come here if you have kids. The funny part was when I got home and my husband saw the haircut... he said, "You've given him better haircuts than that." 

I thought about going back tomorrow to confront her but what's the point? She's a rude person. Rude people are rude. She had our whole entire visit to be nice and not once did she try to be nice - except at the end... right before I was writing in her tip on the receipt. 
So instead I hope this review encourages you to find another place to go - save it for a salon that doesn't pick and choose who they want to be nice to.

 9 years ago (15-01-2017)

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