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Los Ponchos Mexican Grill

  1. LA

Reviews, get directions and contact details for Los Ponchos Mexican Grill

Address: 2555 N HIGHWAY 171, Lake charles, LA 70611, USA
Phone: (337) 905-1016
State: LA
Zip Code: 70611


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Reviews
If I could have given 0 stars I would have. Went there recently with my daughters God mother. We had an emergency and had to leave so we had our food boxed to go. My order was made incorrectly in the most terrible way possible. I am highly allergic to tomato's and my dinner had them in there. If I didn't check I would have made my next stop straight to the hospital. I have called SEVERAL times asking to speak to management about this issue and not one phone call back! The sad part was our waiter. She was more interested in calling her drug dealer which is why it took 20 MINUTES to get a water and a Root Beer. I am so angry!
9 years ago (07-10-2017)
I usually order to go, and they always attend to me very quickly!! Last night I was on crutches and they were very helpful. As I sat and waited I ordered a drink and they brought me chips to snack on, very sweet!!! When it was time to order, he actually came and sat down with me, got very personable and took my order!! I have never had a bad experience here!! Service is great! Food is authentic Mexican with a flair of seafood. Everything I have ever ordered has been delicious!!! My favorite thing so far is the Seviche and the Shrimp Cocktail. I've had many other items and have completely enjoyed them! I highly recommend this restaurant to anyone! They also deliver through the Waiter App!
9 years ago (15-09-2017)
Food was good and a lot for the price... The 2 for $8 LG margaritas were very watered down. The service was very slow considering there were only about 6 tables that had customers while we were there.
9 years ago (14-09-2017)
Don't go here! We love it so much, it's getting so busy that we can't always get a seat. Coming from South Texas this is the only place we can get amazing Mexican food. Stop going! Damn it!
9 years ago (13-07-2017)
Went for first time tonight, very good food, very large portions, reasonable prices, great service, real friendly folks and clean eating area and bathrooms also, will definitely be going back
9 years ago (05-09-2017)
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