Louisiana Automotive LLC

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Story

Oil changes
Tire repair
Air Conditioning Repair
Tune - ups
Brake Repair

Address: 2304 Rees St Ext, Breaux Bridge, LA 70517, USA

Phone: (337) 332-4075

Website

moc.loa@nekotuaal

State: Louisiana

City: Breaux Bridge

Zip Code: 70517

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 12:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Short version: Great shop, recently hired an excellent receptionist, quality work, good pricing.  Ask how long it will take to do the job, how much it will cost, give them a good phone number to reach you, and answer when they call so that they can give you that information.

Long version: I have an old '97 Jeep Cherokee and I've gone to this shop about a dozen times in the past two years for big and small jobs.  The work has always been great quality and the pricing is good.  I don't do my oil changes here because there's a 5-minute oil change place on Rees Street, but for everything else I go to Louisiana Automotive.  The big thing that I've seen complaints about in reviews on other sites is time.  What you have to understand is that, despite being a small shop, this place is really popular.  Sometimes (not always, but sometimes) there is so much business in this shop that they can't get to my car for a day or two, or even three.  Other times they can look at it right away.  It also depends on how long of a job it is.  If I have a 30 minute fix, they'll usually work me in the same day even if they're super busy.  If it's a 6 hour job (which it has been), I have to wait my turn.  To address the complaint from Google reviewer Kala Adair, the last two times I went to the shop they had a very friendly and competent full-time receptionist (a major improvement to the shop in my opinion), so I wouldn't expect to walk in and wait 20 minutes to talk to somebody.  As for your car being 3 days in the shop with no call, maybe they were busy and didn't tell you, or maybe whoever took it wasn't keeping good records and they forgot about your car; who knows, but these are the sort of problems that are fixed by hiring a good receptionist.  "How long will the job take?" is also a question that you should ask of any mechanic when you first talk to them.  I always do, and I always get a call back with that information (and a price quote) after they've inspected my Jeep.

 8 years ago (03-07-2017)

Brought my car there after calling first for them to check my brakes. I Didn't get greeted by anyone except one mechanic that passed by about 20 minutes later. I should've walked out but I didn't bc I really needed my car fixed. He told me I had to leave my car there for it to be check thoroughly. NO PROBLEM!! 3 days later..... No call, no diagnosis or anything. I honestly doubt my car was touched. I heard great things about them but saw none of it when I got there!! I was willing to pay anything to have my car fixed so money wasn't an issue. I know what the issue was but hopefully they will give ALL PEOPLE the service they pay for and deserve in the future!! I've went there for an oil change in the past but they will never get another dollar of my hard earned money again!! 

 9 years ago (21-04-2016)

Great/honest mechanic shop!  Helped me out when my truck broke down on I-10.  Didn't try to do work that didn't make sense, even when they could have made more off me.  Everyone there was friendly & helpful.

 9 years ago (16-03-2016)

Great customer service and good quality work 

 8 years ago (13-07-2017)

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