Louisville Memorial Gardens West & Funeral Home

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Address: 4400 Dixie Hwy, Louisville, KY 40216, USA

Phone: (502) 447-4220

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State: Kentucky

City: Louisville

Zip Code: 40216

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Reviews

Greedy thieves. These people are deplorable. Once they began running out of burial space, they began adding a $1000 'double plot' fee...non negotiable. They completely took advantage of me when my 1 year-old daughter passed away (because my whole family is buried at this horrible place) and threatened to bury someone on top of my daughter when I contested the double plot fees. They refused to let me put a headstone on the grave- ten years later- still no headstone because I still owe $100 for the bullsh*t double plot. Paid the $3000 for the actual plot I bought in cash and there are tree roots eating up through the grave and its not maintained. They are even worse because they are crooks during the worst time of your life. Run fast and far.

 7 years ago (23-11-2017)

If I could give a zero I would.The service was good and she looked beautiful but it's been two months and my grandmother's name still has not been put up and everytime I went up there like five times they told me oh it will get put up.......I was furious!!! But I do thank Ms Rita for getting things moving and helping me I rate her a five but everyone else there no...I'll be so happy when her name gets put up tomorrow... Thank you Ms rita

 7 years ago (10-11-2017)

When someone you love passes you don't want to hear about someones grandchild having a birthday party. It's been nine years since the death of my mother in law's mom passed and her name still isnt placed on the wall inside the mausoleum.

 7 years ago (26-11-2017)

Wonderful facility with very helpful staff.

 7 years ago (11-11-2017)

Waiting on grave marker that was paid for in full in mid February and still don't have in mid June. Found out that cemetery did not order until I questioned them in April. Didn't bother to tell me then. Just said it takes a while. What happened to my money for a couple of months as the check got cashed immediately? Very disappointed in the cemetery.

 9 years ago (17-06-2016)

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Louisville Memorial Gardens West & Funeral Home

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