Lutar Salon & Tanning Spa

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Address: 201 Corder Rd, Warner Robins, GA 31088, USA

Phone: (478) 329-8904

State: Georgia

Zip Code: 31088

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Reviews

Very professional and has pleasant people and surrounding.

 8 years ago (29-12-2017)

Love to tan here. Great customer service! 

 8 years ago (06-07-2017)

Jane is as honest as they come and she has a nice place that is well equipped 

 8 years ago (20-07-2017)

My husband and I have been tanning here for a couple years, mostly without any issues.  They offer a military discount and are the best deal I could find in town.  There is never a wait to tan and they have a stand up.  One time last year I stopped by in the evening to tan and although it was during business hours, the doors were locked and no one was there.  I called and left a message but never received a call back.  More recently, the owner had to leave the country due a family issue.  During this time, I attempted to tan 3 times in the evening.  The doors were locked and no one was there and it was during business hours.  I called and left another message.  I never received a call back.  I spoke with the owner, Jane, today about the incidents and explained that I was disappointed in the lack of professionalism of the salon.  They could have posted a sign, or changed their hours, or even returned my message.  Nothing was done.  As I was in the middle of explaining my frustration of paying for a service, Jane's phone rang.  Without so much as saying "excuse me", she picked up her phone and had a conversation.  After she hung up, I told her I thought what she did was extremely rude.  She offered me a refund and I declined, stating that I would finish my tanning package and take my business elsewhere.  She was completely unprofessional and unsympathetic.  Even when I tried to explain how rude she was (and I told her that I am not one to complain, normally) it was as if she wasn't listening.  During this entire time she was working on a client's hair.  It wasn't until several minutes into the conversation that she finally extended an apology.  She clearly has no concern for her clients and has no business being an owner/operator of a tanning/hair salon.

 11 years ago (02-10-2014)

I have been going to Jane for a couple of years now. I love her and I will not go anywhere else! 

 10 years ago (09-09-2015)

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