M&T Bank

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Address: 3763 Old Ct Rd, Baltimore, MD 21208, USA

Phone: (410) 602-3171

Website

State: Maryland

City: Baltimore

Zip Code: 21208

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Courtney was awesome!! I had a serious issue and she assured me that she was going to handle it the next day and call me.  She had taken care of the issue and called me to let me know,  I  really appreciate your concern for my issue. ..Courtney you are the best!!!

 7 years ago (25-04-2018)

Terrible customer service and the branch makes up there own rules too operate under. I've had 2 issues with regular banking services where I was not able to get a personal check cashed 2 different times when both myself and the person that wrote the check are customers of M&T bank. I had to go to another branch to get help.. I will be going to Suntrust for banking services

 8 years ago (07-12-2017)

If I could give them a lower rating, I would. Terribly understaffed - expect to wait forever for anyone to even acknowledge that you exist. Staff just couldn't care less why you're there and is extremely unhelpful. I went in to cash a check my wrote and after 20 minutes they told me I'd have to pay a 2% fee to cash the check. Seriously? Horrible customer service AND a fee? "You gots to talk to my manager". She of course was chatting it up with someone and I could not stand another 20 minute wait. Wonder why people love ATMs?

 8 years ago (15-07-2017)

Horrible service. I specifically called ahead of time to make an appointment with a representative and arrived on time. Shortly after I arrived I was then told I was to be meeting with another customer rep because she was my "relations manager" (no clue what that means). I waited for her for over 15 minutes, until which time I was fed up and walked out. Would not recommend this branch or even bank to anyone. 

 10 years ago (28-07-2015)

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