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Maaco Collision Repair & Auto Painting

  1. California
  2. Gardena Car Repair
  3. West Athens Car Repair

Reviews, get directions and contact details for Maaco Collision Repair & Auto Painting

Address: 13900 S Western Ave, Gardena, CA 90249, USA
Phone: (424) 233-0662
State: California
Zip Code: 90249


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Reviews
KUDOS to the guys At 139th and Western. My 2000 accord went in a pumpkin and came out a beautiful Coach. I am delighted with the outcome!
9 years ago (15-06-2017)
Very satisfied with my paint job. Had a really bad scratch (keyed) on 4 panels of my car and they removed it completely. Dropped it off Monday afternoon, got it Thursday morning. The quality was exceptional!
10 years ago (20-01-2017)
They do really good work on the repairs and they have good service and a very good painter.
10 years ago (31-12-2016)
Worst Experience Ever, stay away from this place! Dropped off my car on June 27th for a two tone paint job which they said would be done by July 8 no problem, I even splurged on the top-of-the-line base coat/clear coat for the best possible finish. I called on the 7th to confirm they were still on schedule and was told I could pick up my car the next day after 3pm. I re-scheduled my day in order to make it there before close and upon arrival I was told the painter had an emergency that day and didn't come in so my car wouldn't be done until the following week. They didn't even take the time to call me and let me know this so I didn't have to leave work early and drive all the way other there. The following week I was told the painter was now in the hospital and he was the only one that knew my colors (obvioulsy a lie since it was on the order form). About a week later I was told they found the colors and were finishing my car (now 2 weeks past the original due date). When I went to go pick up the car the next time they not only had they reversed the colors on the two tone the wrong way but they didn't even paint in the right areas. Told them they had it all wrong and asked them to have the owner call me upon his return to discuss. About a week went by with no call so I called and the owner had not been informed what happened. They he put me back on the phone with his manager who claimed they painted it the way it was. He litterally made me drive to their shop to show them the before photos of the car I took when I dropped it off to prove that they did it wrong, UNBELIEVABLE. When I met with the owner he finally took some responsibility, showed me that they screwed up and all the information was correct on the order form, why they didn't do what was on the order??? He said I could take it as-is or they would fix it, I had to make them fix it because like I said, not only were the colors reversed but they were not even in the right parts of the car so I couldn't put the trim back on. A couple weeks later I went to pick up the car for 3rd or 4th time and this time they got the colors and lines right but there were serval mistakes I asked them to fix. The fuel door was painted shut and couldn't be opened, the hood still had some of the wrong color on it, and the tailgate of the truck was all messed up because they closed it when the paint was still wet so when I opened the door the paint all peeled and chipped off where it was touching the bed. Over another week went by, it has now been over two months since I dropped off my car. Upon this last visit I was willing to overlook the overspray which painted my exhaust pipe, the numerous defects in the paint and a quarter panel they obviously didn't sand first, the driver's side mirror didn't get a clear coat like the rest of the car so it had a matte finish and felt different than the rest of the car, they even got paint on the window rubber and the inside door panel on the driver's side but then I was also told they were not going to fix the tailgate. I couldn't believe they wouldn't fix something that was obviously their fault, all they had to do is paint it and leave the door open until it dried. At no point in the entire process did I get an apology, instead they made it seem like I was somehow at fault and it was always on me to prove they messed up. Then our boy Mitch, the owner, was a complete dick and only offered to give me $100 off, and I had to fight for that. I couldn't believe after all the problems (which were all their fault) and the fact that they took over 2 months to finish and the finished product was ok at best. I seriously couldn't be more frustrated and dissapointed in this shop. Hopefully my experience is rare but in my opinion these guys are crooks and just not decent people. All I can do at this point is warn others and hope this place goes under for lack of business. STAY AWAY if you can and if you're driving by flip them the bird for me ;)
10 years ago (09-09-2016)
I got a yukon xl. I want too painted black.
10 years ago (29-08-2016)
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