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MacArthur Park

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Reviews, get directions and contact details for MacArthur Park

MacArthur Park
Address: 27 University Ave , Palo Alto 94301, CA, US
Phone: (650) 321-9990
State: CA
City: Palo Alto
Zip Code: 94301


Opening Hours

Tuesday: 17:00-21:00
Wednesday: 17:00-21:00
Thursday: 17:00-21:00
Friday: 17:00-22:00
Saturday: 17:00-22:00

Update Info

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Reviews
The service from the staff was excellent. They promptly refilled our drinks as soon as they were empty and also quickly brought us seconds of delicious, freshly baked bread. I had the steak, which was well-aged and very flavorful.Food: 5/5
I am sorry to report that this place is simply a NOT RECOMMENDED. It has so much potential. The first sign was the ability to get a table on a Saturday night without the need for a reservation in Palo Alto. I mean that is unheard of. Anyway, we arrived to only a few cars in the parking lot. We were a party of six including two children and asked for a table on the patio. It was a warm afternoon and the patio was cool and refreshing. Though as mentioned, there were only two other tables with customers in a patio of at least 20 tables. Our waiter explained the menu which was helpful. Everything seemed to be “highly recommended”. We settled for a Napa cab in lieu of pre-dinner drinks, table bread, calamari & artichokes as an appetizer. I have to say the calamari was delicious though the artichoke hearts were somewhat bland, perhaps not fresh. Two of us ordered the “highly recommended” filet mignon with garlic mashed potatoes and steamed veggies. We waited 45 minutes for our meals which signals to me the waiter wanted to sell us another bottle of wine. Almost no customers, yet the cook couldn’t grill two steaks to rare and medium rare within an acceptable 20 minutes. In fact the waiter came back without the dinners to ask if we “needed” a second bottle of wine. We were at that point all upset the meals had yet to be served. The mood had been ruined. Finally, the filet mignon plates were delivered. One supposedly rare, the other supposedly medium rare. NOPE! The rare was thoroughly cooked well done and the MR cooked medium well. We refused them. Perhaps if the dishes had been served in a reasonable time, they would not had needed to keep reheating it and then serving. It’s either that or the chef/cook is untrained in determining when a steak is ready. Either way, we all got up and left, paying for what some of us had been served, but all of us very unhappy with the service and overall experience. It could have been so much better. Not recommended. I have 3.6M reviews, this is one of the worst I’ve ever written. No restaurant response needed. I’ve read through other 1 rated comments, our experience unfortunately is common.
Mitzie, the owners and all the staff were extremely helpful and accommodating in our visit. Our group tried a variety of appetizers, entrees, desserts and drinks, and all were excellent. On top of that, both indoor and outdoor dining areas were beautiful, and prices were very reasonable. We plan to return regularly. Parking: The restaurant has three lots with ample parking.
This has been one of our favorite "hidden" gems over the past 30 years to take the family. I think a lot of people pass over this place without realizing what a great place it is. We always get wonderful food, and it is super affordable for the great quality. The outdoor patio is fun and even the front porch tables where we can take our pups. Inside, you walk into a great room with a lofty high ceiling and fireplaces, so it has a great ambiance. It's colonial style with a beautiful historical vibe. There are extra rooms for private parties so the place can be packed, but you would never know. The Holidays are especially wonderful because they go all out in decorating!!! We take our staff here for our end of year Dinner!!!
Delicious food and excellent service, with romantic ambiance. It’s one of those restaurants that would make it hard to chose where to seat because both indoor and outdoor are gorgeous. We went there for the first time for dinner and live band music. As we were sitting at our table enjoying the restaurant we were greeted by the Chef/Owner, Mr.FAZ, and later on we even received a special treat by him. What a nice and generous gesture. I sure highly recommend this place to anyone who would like to experience fine dining and beautiful ambiance. The rack of lamb was superb. Service was excellent. I certainly will go back to MacArthur Park location and other FAZ locations again.
The food was AMAZING. It's a shame they didn't have any cupcakes though. My friend was finding for cupcakes after we got done with the main courseFood: 5/5
Food: Wild King Salmon is so so. The bread is good though. Service: host guided me to a seat where AC blows cold air straight to my face. And I waited at least 10 minutes for waitress ask me what I want. Atmosphere: old decorations, table throw with stains, yellowed class cup… not a place I want to go again if the goal is to have a fine dining.
I’d give this one 2.5 stars if I could. The good: The wines there are excellent The bistro lights outside are very cute There are plenty of tables They have good sourdough bread The not so good: This is clearly a restaurant in decline. We were there during prime dinner hours on a Saturday night for a wedding dinner, and the place wasn’t even 20% full. Despite that, service was awful, and the food incredibly slow. As in, a meal with zero appetizers or special orders took three hours maybe to drive up the drinks tab? I’m not sure. Our waitress was very coarse, and had a really bad attitude. I don’t say that lightly - she made passive aggressive comments to the bride when we arrived about half our wedding party being late, was defensive when a dish did not include all the described ingredients, and kept giving people horrible forced smiles despite clearly not wanting to be there. She acted like she was doing us a favor just by showing up. The only time I saw her try remotely hard was when she handed everyone the check, in which she clearly wanted to ingratiate herself. But even though there weren’t many people there, servers rarely checked on us, to the point that we had to pour our own wine, and go find waitstaff when we needed anything. The elderly members of our party got very cold as the sun set, but no one was available to turn on the heat lamps. While the outdoor area was kind of nice with a fountain and cute lighting, the huge tv undercut the ambiance, along with blaring pop music that was out of sync with the old timey vibe. When I mentioned the music to the host, he was frustrated we had chosen a table near the speakers. Inside, it looked a bit like a country club from the 1950’s, that hasn’t had many updates. The hallways to the bathrooms were creepy with broken fluorescent lighting, and people were constantly almost running into each other in the dark. The food was completely uninteresting. It was good, but nothing that you might remember a week later. I guess I would call it a white bread Americana menu, mostly appealing to generations born prior to the 1960’s. It is definitely not Californian, and not high end or creative. I am very surprised it has survived in the Palo Alto market, given how different it is from other restaurants in the downtown area, and would be surprised if it’s still there a couple of years from now. I think most of the patrons must be families who have lived in the Bay quite a long time, and that this restaurant reminds them of simpler days past. They did not ask if we wanted coffee or tea with dessert, and the one person who did order coffee received it after everyone had eaten cake and was standing up to leave. The location is a little loud and hard to find next to Caltrain - take the first right off of Alma, not the second. All in all, I was happy to be there because nothing could dim my joy at my friends’ happiness getting married. But, I thought it was important to note for other couples wanting to celebrate anniversaries or a special day, how the entire party was treated like an afterthought. If you want to be truly celebrated, go someplace that cherishes and welcomes your business, where the experience echoes and reflects your joy. Vegetarian options: Very few vegetarian options; one vegan dish, and one vegetarian dish Kid-friendliness: We had one minor in our party, and she was bored to tears the entire time, and the waiter accidentally served her wine Wheelchair accessibility: Outdoor seating has no wheelchair access due to stairs
Wasn't overly impressed, the food was good but the service and ambiance wasn't up to par. Based on the price of the food, I was expecting more. Didn't see our server very much, it took a while to get our order, I asked for a dipping sauce for our appetizer which arrived long after the appetizer was finished, also she never checked on us after we were served. The bar was not in great shape, had allot of clutter and the bar tender seemed to be stretched thin and struggling to keep up with service.
Totally unsatisfactory dining experience. It was disorganized, terrible experience I had. We paid $192.00 each for the following: 1 The hostess did not note our reservation correctly. She went ahead and seated us, but our waiter called the hostess over to the table to prove we had paid. Ened up I had two wriskband. 2A party of people unknown to us was seated at our table by the host. 3When we requested hot water, we were told to get it ourselves. We were also told that there would be no hot water after 11:00 p.m. 4There was few lipstick mark on the "clean" coffee cup. 5Buffet $80 official website COVID or not, we expect a lot more consideration for close to $400.00.
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