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Reviews, get directions and contact details for Mackenzie Health

About

Mackenzie Health is a regional healthcare provider in Southwest York Region. It will include two hospitals and a network of community based services

Story

Careers: http://mackenziehealth.ca/careers

Mackenzie Health Opened in 1963 (formerly York Central Hospital), Mackenzie Richmond Hill Hospital is a large community hospital located in Richmond Hill providing Emergency, Inpatient, Ambulatory, Continuing and Long-Term Care services to a community of over 500,000 residents in Southwest York Region. In 2009, the hospital received an expanded mandate from the Ministry of Health and Long-Term Care to plan for the further development of the existing Mackenzie Richmond Hill Hospital site and the building of Mackenzie Vaughan Hospital in addition to the services it currently provides to the community of Southwest York Region.

Mackenzie Health is the District Stroke Centre for York Region and is home to a number of regional services including: the York Region Chronic Kidney Disease Program, York Region Domestic Assault and Sexual Assault Care Centre, and the York/Simcoe Behaviour Management and Autism Programs.

Mission

Relentlessly improve care to create healthier communities

Products

York Region District Stroke Centre

Mental Health

Diagnostics and Therapeutics

Chronic Disease & Seniors Health

Emergency Department

Woman and Child

York Region Chronic Kidney Disease Program

Surgery, Medicine and Intensive Care Unit

Outpatient Clinics

Address: 10 Trench St, Richmond Hill, ON L4C 4Z3, Canada
Phone: (905) 883-1212
State: Ontario
Zip Code: L4C 4Z3


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Reviews
We went to emergency this weekend for tumble on the stairs (no open wounds), and were were treated within three hours. From triage, reception, technicians to the doctors, everything moved swiftly and efficiently. The staff were all very gentle, patient and compassionate. A year ago, we went to emergency. They were was fast and honest. Both my niece and nephew were born there without any issues. The nurses were experienced and caring.
8 years ago (25-09-2017)
My daughter is there right now with my grandson....he had a fever of 106 F and nobody would even look at him until they were able to get $700 to the hospital, and they are still waiting! My beautiful grandson is two years old! What kind of medical care is this!!! All I can do is pray right now that this place will take better care when he is finally seen by a doctor.
8 years ago (28-10-2017)
I was on my way to Ottawa but had a medical emergency and Mackenzie Richmond Hill was the closest hospital. Once I arrived, it only took half an hour for me to be seen by the triage nurse, get registered and into a room. I was promptly put on IV and the nurses checked in on me frequently. All members of the medical team I encountered were friendly, efficient and competent. I noticed a great camaraderie among the staff. The hospital is very efficiently run. I am fortunate to have received such great care at this wonderful hospital.
8 years ago (06-09-2017)
If you go here for their emergency care, chances are it will be at least an 8 hour wait. It's short staffed or there are just too many patients. But it's a good hospital. They take care of you, and the doctors try and be as thorough as possible. The nurses seem overwhelmed, but they are good and they never refuse to answer a question or ignore you. Which is wonderful. There is always a hit 'n miss in these emergency hospital when it come to doctors, but whenever I've gone, although the wait is agonizing especially when you're in intense pain, they've always given me the meds, treatment, and tests I need and I do feel better within days. If you can stand the pain, stay, it's a good place, good nurses and thorough doctors. Just a minimum 8 hour waiting time, usually. There are faster days, but rare.
8 years ago (23-10-2017)
Both I and my Dad have been a imaging outpatient a few times in the past 12 months. Each experience was consistently wonderful. There was no real wait time. (I don’t count the 2 minutes between taking a number and being called a wait.) The directions of where to go next through the whole process were clear, unambiguous, given to me on paper and verbally. Everyone we encountered was polite, and eager to help. The waiting, examining and procedure rooms as well as the halls were all very clean, well lite and pleasant. At the first appointment, everything was on time, people were cheerful & helpful, and the whole process from walking in to leaving the building (yes including the CAT Scan) was 20 minutes. I thought we might have been on Candid Camera…. When we had the next appointment we joked, “What are the chances we could receive the same level of service”. Apparently the answer was 100%, because the second appointment was no different than the first. Same for the subsequent appointments. I offer kudos to all of the staff at Mackenzie Health for making a trip for tests at the hospital a very pleasant experience. The level of service we received was terrific and I wish that all other service oriented business in Canada would match it. Actually the only difficulty I had was trying to find where on the Mackenzie website is the page that I could enter these comments! Keep up the fantastic work!
8 years ago (15-07-2017)
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