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Reviews, get directions and contact details for Macy's

Story

Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Perimeter Mall offers a first class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts and furniture. Plan your visit to 4300 Ashford Dunwoody Road Atlanta GA 30346 today!

Address: 4300 Ashford Dunwoody Rd NE, Atlanta, GA 30346, USA
Phone: (770) 396-2800
State: Georgia
Zip Code: 30346


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 11:00 AM – 7:00 PM

Reviews
Went to do an exchange for a jacket that I ordered online as a gift. They had the jackets in stock at this location but they were all in the same size I had bought originally so I went up to Nikkia and asked her to please return the jacket and order me another one in the correct size. She said I can't do that. You have to order it online yourself. I said you can't help me place an order for an item that you have in stock from another location or online? She said no it says it right here, as she turns the computer screen towards me. I said okay that's fine return the item please and asked for her name as I left. Let me just say I was completely nice the entire interaction and from the moment I spoke to this employee she had a bad attitude. One I really don't care if you are not in a good mood or if you do not like your job, fake it until you make it. Two your lack of interest in actually finding a solution for me and helping me get the correct item from a department that you work at is by far deplorable.
8 years ago (08-01-2018)
My experience was very good. The employee (Gwen) at Perimeter Mall) is always very helpful. Her willingness and attitude about providing good customer service is not only present during the holidays, but all throughout the year.
8 years ago (18-12-2017)
Not enough cashiers, nice sales, assocties on the floor very helpful and knowledgable about clothing and cologne. Nice end year sales for, men in clothing not enough time, very crowded, very nice display of smart watches, very large collection of bags and purses at least for a male looking for a last minute or post Christmas gift thiania the spot
8 years ago (27-12-2017)
Theresa in the suit department harassed me for buying a suit at another person's station because they helped me pick it out rather than her. Disgustingly unprofessional. When I came back to get the suit tailored because the tailor wasn't there the day I bought it, Theresa was still working in the suit department. I have never had such an unpleasant shopping experience. The manager my friend and I spoke to about the issue should have fired her. Her behavior was far beyond unaccaptable. I am considering calling corporate about this Macy's because this shames the Macy's brand. I encourage everyone reading this review to keep your phones ready to record any altercation you may have with any of the associates at this store. It would definitely go on the news. Maybe Theresa is a good candidate.
8 years ago (25-07-2017)
Standard Macy's store. They have good collection and staff are friendly.
8 years ago (17-01-2018)
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