Mall Dry Cleaners

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Address: 2255 N Triphammer Rd, Ithaca, NY 14850, USA

Phone: (607) 257-1040

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State: New York

Zip Code: 14850

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Reviews

Realized that they gave me an extra shirt that was not mine. When I go back and told about it, they insisted that the shirt is mine and refused to refund.

 8 years ago (08-10-2017)

I've patronized the Mall Cleaners for two years and I've finally hit the last straw. In those two years, I have received egregious customer service. When you walk in, you are greeted with a grimace and contempt. They have ruined two dress shirts and almost ruined a cashmere sport coat (another dry cleaner in Utica saved it). I've brought mildly stained shirts to them that they claimed they could not remove (I believe they never tried) and then brought that same shirt to another dry cleaner who said "no problem." Indeed, it wasn't a problem. Avoid. Avoid. Avoid.

 8 years ago (02-03-2017)

RUDE. A customer is NOT a first priority in this joint. Their downtown location is much more friendly.

 8 years ago (15-04-2017)

Lost my shirt and wanted to charge for it

 8 years ago (26-04-2017)

terrible service.  rude employees.  clothes covered in animal (?) hair after "cleaning".  clothes with NEW STAINS after "cleaning".  crooked creases.  pants only halfway pressed.  unreasonably expensive.

my family has been in the dry cleaning business for nearly two decades.  i know a good dry cleaning job when i see one - and i know what it looks like when people don't care and just rush a garment through the process without any concern for the final product.  i've given the mall dry cleaners three chances to do my suits and shirts even halfway decently.  as far as i'm concerned, they've completely struck out.

i would not recommend that you give them a chance.

 14 years ago (18-10-2011)

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