Mammoth Business Essentials

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Address: 1934 Meridian Blvd, Mammoth Lakes, CA 93546, USA

Phone: (760) 924-2257

Website

State: California

Zip Code: 93546

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Reviews

I needed to send a package overnight in an emergency situation. I explained to the clerk that I did not want a signature since no one would be home to sign during business hours. She then asked me if I wanted insurance which I got but with no signature. I was charged $91.10 for this small package and it did not arrive because the insurance triggered a signature for which I was never informed. I called Fed Ex and they stated that I should have been told about the signature and, since no one would be there to sign for subsequent deliveries, they returned the package. When I called the next day, Craig Hansen the manager/owner, berated me for calling Fed Ex, and said they should not have talked with me and basically accused me of lying. When I asked him why I would spend $91.50 for an overnight package that I knew would not arrive because no one would be there to sign he got angry and said he would return my money because they did not communicate with me but I never received a refund. When I called to find out when I could expect my refund, he said he was waiting to hear from Fed Ex and when I called again a week later, he would not speak to me. This happened three weeks ago.

This business does not deserve your business since no customer should be treated with such disrespect and rudeness.

 8 years ago (13-09-2017)

Craig:  The package arrived flawless and cannot thank you enough; perfect protection.  Looking forward to ordering more photos via your service.   Lee Robinson
P.S.  Not all businesses do so well at follow-up!

 8 years ago (21-08-2017)

I would never use the service again, but was forced to because the post office was closed.   I was quoted $34 to ship my box Priority by the woman behind the counter.  She then told me that if we used one of their boxes it would only cost $24 so we unloaded all the stuff from our box into one of their boxes.  Then she rang up the box again and it still cost $34 but this is the kicker – she wanted to charge me five dollars for using one of their boxes!  I had a box free! It was craziness!

 9 years ago (18-02-2017)

Good service and very helpful.

 8 years ago (11-10-2017)

The girl in front was so so nice!  However I wouldn't recommend using this shipping center they charged me 1 dollar for one piece of tape! Greedy owner gets away with this because of small town!!

 9 years ago (03-01-2017)

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Mammoth Business Essentials

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