ManorCare Health Services-Mayfield Heights

Reviews, get directions and contact details for ManorCare Health Services-Mayfield Heights

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A Proven Leader in Skilled Nursing and Rehabilitation Care

Story

A Proven Leader in Skilled Nursing and Rehabilitation Care

Address: 6757 Mayfield Rd, Mayfield Heights, OH 44124, USA

Phone: (440) 473-0090

Website

moc.eracronam@sthgiehdleifyam

State: Ohio

City: Mayfield Heights

Zip Code: 44124

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Visited an aging relative here ... conveniently located between Musicians Towers and the Winking Lizard.

 7 years ago (07-01-2018)

My catheter came out and it took them six hours to get me to the Hillcrest ER which is across the street. I had to stay and have surgery because of their delay. Two weeks later, I developed an urinary tract infection. This led to a 1 week hospital stay. The place is old, run down and dirty.

 8 years ago (16-05-2017)

The women that work the front desk are the most rude receptionists I have ever met or came into contact with!!!!  If they are on the phone, Lord forbid if they look up at you standing there and ask if you need something!
As far as the rooms go, they are too small for 2 people,  the lady sharing the room with my mother had enough belongings in her area to fill a whole apartment, which made the room even smaller!

 7 years ago (18-09-2017)

I called this nursing home on a professional services level.  The receptionist was very friendly and prompt.  I was transferred to the correct person.  The social worker was friendly and helpful also. 

The reason for my review is because I got on Google to get phone number and there were 3 bad reviews and I expected rudeness.  Fortunately, my experience was the opposite of those reviews!!!!

 9 years ago (18-04-2016)

i work for a dds and I called there to ask for a simple referral of where they send elderly patients who are disabled. "TRESSA" answered the phone. she was very rude, put me on hold for a long time, then came back on the line and spat out a doctors name that i couldnt understand. when i asked her to repeat it, she was clearly put out and hung up on me. I called back and politely said that we had been disconnected and just needed her to repeat the name she had just said, and she put me on hold for 5 minutes, then came back and told me she was too busy to tell me (very rudely). I told her she was a miserable person and asked how she could possibly work with people. DO NOT EVER SEND ANYBODY YOU LOVE TO THESE PEOPLE!! IF IT IS TOO MUCH FOR THEM AND THEY CANNOT MANAGE TO ANSWER A QUESTION THAT THEY ALREADY KNOW THE ANSWER TO, IMAGINE HOW THEY WILL REACT WHEN A PATIENT ASKS THEM FOR SOMETHING THAT REQUIRES EVEN MINIMAL EFFORT! yuk! Clearly bottom of the barrel losers in this place. I felt so depressed for the people already trapped there with those nasty workers.

 13 years ago (02-04-2012)

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