Maple Market

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Address: 715 S Glendale Ave , Glendale 91205, CA, US

Phone: (818) 396-0700

State: CA

City: Glendale

Zip Code: 91205

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Reviews

I like this market. It's small yet stocked. Bright, clean and has beautiful wood trim throughout. Excellent looking produce. I see nothing that was wilted or old. The meat counter looked fresh. I didn't purchase meat today but won't hesitate to in the future. The prices may be slightly higher than I'm used to but it was worth it. I have to my shopping trip here was a pleasure.

I came here looking for bread and it's very good, fresh baked, and reasonable prices.  The also have great meat and a deli department.

I come here for their Delicious Bread, they have a good variety of Armenian bread. The staff is not friendly

Honestly if I were able I would have given them less then one star since they have the worst costumer service ever, very poor management. So I placed an order few days ahead for a specific time and when I went to pick up the order they told me that they forgot to cook it and told me to give them 30 minutes to make it. Even though my guests were waiting I agreed to give them 30 more minutes. After 40 minutes I went back to pick it up but they told me to give them another 20 minutes and were giving excuses that there was malfunctioning, but they already had told me that they forgot to make it. I mean you need to be a little responsible with your customers this is not a way to run a business.

The cashier who has gloves used on cash register pin pad, used the same gloves grabbed unwrapped bread for the costumers. When I told her she can’t do that she says the pin pad is sanitized. I do know what she has been smoked , but it’s nasty dirty and dangerous for public health. And I’m sure the problem comes from the store management…

Its a horrible place  Dont  buy cakes from them ..its Horrible i bought a cake from them today 2/10/2023 and omg it was all spoil .green and nasty inside. And it wasn't supposed to be green and had mold .they refused to take it back and give me my money back  horrible place..

This store has no idea what does customer service mean. The cashier by name Ani was so rude and unprofessional. She thought she is at home and can act as she wants. I went to this store to buy bread and some greens before the Easter. I put lots of greens in different plastic bags and when I approached to the cashier, she asked how many greens I have in each bag. Because I took different kinds of greens, I did not memorize how many of them I got. I stated that I don’t remember and asked her to count herself. She told me with frustration that it is my purchase and I must remember how many I got. I was shocked from her attitude and I told her that she is the cashier and it is her responsibility to check and count each item. I asked her if she was in other stores and I stated that it is how the cashiers work in other stores. She became ruder and told me that she has nothing to do with other stores, this is how they work in their store and if I have any concerns, I can contact the store management.   I was very upset but have no choice so I counted all the greens and told her how many of them in each bag. The same happened with my bread, she did not even touch the bag, instead, she asked how many bread I have in the bag. I tried to stay calm and just told myself that may be this is because of the COVID, may be they don’t want to have more contact with the items but my thoughts disappear when she gave me a pen to sign for my credit card purchase. I asked her if the pen is disinfected and her eyes got bigger like she heard that for the first time. I repeated my question and she answered “NO” even ruder than before. I asked her if she knows that the pen should be disinfected to avoid the spread of COVID, to which she replied “We do not do that in our store. If you have concerns, contact the management”.  O, wow, really? So the management told the employees to act how they want and if anything, just ask to contact the management? So, the management supports the rude behavior of the employees? Really? Are you in the USA or still in your county? May be that is normal in your county but excuse me, it is not normal in the USA. Please make sure that you provide a good customer service to your clients. Otherwise, there are lots of ways to waive customer rights and report complaints. If you decided to run a store, please be kind and smart enough to provide an appropriate customer service and to train your employees.

This is a very nice, clean Mediterranean market.  The staff is friendly and eager to help you find what you are looking for.  I went there to get Barbary bread, and let me tell you, it was nice a crusty and chewy, just the way I like it.  They have a fantastic deli and bakery section, and foods from around the world.

I just bought two beef pirashki  from this store and I came home and as soon as I start eating it I felt something robbery in my mouth when I checked it was pieces of rubber gloves which at the time of chopping there ingredients they chopped pieces of their own gloves ...! and they claim this is a beef Perashki  which is does not taste , smell or even look like beef....! I do not recommend to buy prepared food from this place...!

Good selection of meats, vegetables, fruits, dairy, pastries. They offer cooked food. I wish the bread quality would be improved but it's nice that they accept EBT.

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