Marc-1 Car Wash

Reviews, get directions and contact details for Marc-1 Car Wash

Address: 101 Midridge Ln, Pelham, AL 35124, USA

Phone: (205) 620-1276

Website

State: Alabama

City: Pelham

Zip Code: 35124

Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

I have been using this car wash for years.  Today I went through the wash and proceeded to dry my car with their towels that are provided.  Upon returning home I had streaks all over my vehicle which came from the towels they provided which seemed to have tire shine or some type of oily substance.  I returned to the car wash about two hours later to ask them to re wash my vehicle.  Not only did they re wash it with the top of the line package for free the manager and most of the employees dried it completely for me without my asking!  This is by far the best customer service experience!  High praises for the manager for taking care of this and going above and beyond to ensure my satisfaction.  I will continue my business with them and would highly recommend them to anyone!

 8 years ago (02-03-2018)

They have really stepped up their game, great car was and cummer service.

 8 years ago (17-02-2018)

Got the $20 lava bath. It did a pretty good job. Vacuums worked great. My truck is new again after a weeks vacation. I'll definitely come back!

 9 years ago (27-06-2017)

Marc-1 Car Wash is the best. I'm there once, twice weekly. I pay the monthly fee which allows me to pull up without the hastle of paying  each time I wash. They have most what you need to wash your vehicle including  bug wash, drying towels, window cleaner, mat cleaners and free vacuuming  with a paid car wash. Oh yeah, the staff is courteous too.

 9 years ago (29-03-2017)

Been a paid member for quite a while, however this past weekend was forced to cancel my membership.

While waiting at the order machine the manager came over and I asked if I void get a quick rinse instead of the ultimate (my monthly payment program) and then come back for the ultimate wash. He said he would program it and that it wouldn't be a problem and he let me through.

I went through the wash and pulled back up to the machine so I could get my normal ultimate wash. After waiting the machine screen read "sorry this account number has reached its maximum number of washes". I was livid since I pay monthly for "unlimited" washes. I finally walked over and one of the attendants said " I can allow you in, if you want yo pay for the additional wash".

I said "what part of unlimited does your contract not uphold", he said "we consider once a day as unlimited", I then replied "this is misleading and deceptive, I have had no problems going through multiple times in the past, but always under the ultimate car wash that I pay for". He said I had to pay.

I then walked over to the manager and told him "cancel my membership" and that I would be informing the BBB on Monday!

It's a shame I wasted months being a premium member of this car wash, too bad they don't know the definition of "unlimited" as per our contract.

 11 years ago (28-11-2015)

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Marc-1 Car Wash

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