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Reviews, get directions and contact details for Marks Auto Service

About

A locally family owned business that's been servicing Rockford's Auto Repairs for over 60 years!

Story

Since 1949, Mark's Auto Service has been a locally family owned business. We have provided clients in the Rockford area with all their auto service needs. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our technicians provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. Many of our technicians are ASE Master Certified, and are continuously seeking education and investing in the latest and greatest equipment to keep up with the fast changing technology in the vehicles on the road today.

For a high-performing vehicle, trust Mark's Auto Service with your car, truck, or van. To learn more about the services we offer, please contact us at 815-398-9871 or email us at [email protected]. We invite you to learn more about our dedication to you, our valued customer.

Address: 2429 S Alpine Rd, Rockford, IL 61108, USA
Phone: (815) 398-9871
moc.otuaattitub@dat
State: Illinois
Zip Code: 61108


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 4:00 PM
Sunday: Closed

Reviews
I originally set an appointment with a different auto service center. I had to wait two weeks to get a Saturday appointment only to find out that they couldn’t work on my vehicle because they didn’t have the right tools to work on my Mercedes-Benz ML350. I called Mark’s and was able to bring my vehicle in that very morning. I was very impressed from the moment I walked in. It is a very clean shop and staff was great. Terry, the service advisor, was great. He explained what was found and what needed to be done. I have dealt with mechanics in the past that tell you a litany of things that have to be fixed when you come in for something simple. Not the case here! I witnessed many times while I was in the waiting room where Terry and Mike explained to customers that they did need something or also that they did not. It was refreshing to feel like I could trust their advice after just this one interaction. I had serious doubts about their store signs claim that they can fix it all, but it appears that they really can! I will definitely use Mark’s Auto for any future repairs! Thanks for the great experience!
9 years ago (07-01-2018)
Just wanted to thank the staff at Mark's for taking in my 1998 explorer on short notice and accommodating my son who had it there with him while attending college at Rock Valley I knew it had some repairs that needed to be done and my son was going to drive it back to Chicago but I called Mark's and asked them if they could put it on the lift and check tto see if it was safe for him to drive it back to Chicago. They did top off the differential fluid which was leaking and gave me a call reassuring that it was safe for him to drive it back. I was only charged $20. But I felt at ease knowing that they felt it was safe to drive. They even gave us a printout of items needing repair. I WILL DEFINITELY have my son take his vehicle that we bought him there for future repairs if needed the only reason I used Mark's was because of all the positive reviews I read hopefully my review will interest others THANKS MARKS , DAN KASPRZYCKI from CHICAGO!!
9 years ago (17-01-2018)
The employees here are extraordinarily fast and friendly. They were able to make a last-minute appointment for me and I feel like I can completely trust the work they do.
9 years ago (05-02-2018)
Love the work they did and you get a discount if you a AAA members or if you have AARP. On the cost of labor. Great place and very nice people that work there! So your next car needs go to marks auto needs! They are fix anuthing u need. Keep up on your car and it will work for a long time!
9 years ago (01-01-2018)
SUCH A RIP OFF! DO NOT GO HERE! I took my Kia Soul in to get the transmission checked prior to selling her last month. They told me the lines ruptured and the transmission had to be replaced to the tune of $2079. I discounted the selling price of my car by the $2079 cost to fix the transmission. The new owner just informed me the car only needed $38 in parts.
9 years ago (28-01-2018)
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