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Reviews, get directions and contact details for Marshalls

Marshalls
Address: 6700 Richmond Hwy, Alexandria, VA 22306, USA
Phone: (703) 768-8725
State: Virginia
Zip Code: 22306


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Reviews
Probably the worst Marshalls ever! They are more concerned with cleaning the mirrors and rearranging the racks than serving the customers! They usually only have 1-2 people on the registers, so you wait FOREVER (at least 15 mins) to check out! Had to ask them to get more cashiers almost every time I've been in, but they still don't put enough people on the registers. Don't think you'll just "pop in quickly" to see what's new, because if you find something, there will be nothing quick about checking out! It's literally EVERY time I go in, which is often because, unfortunately, it's the closest Marshalls to me.
8 years ago (31-01-2017)
One of my go-to's for quick Christmas gifts.
8 years ago (28-04-2017)
Never EVER go to this location. What a terrible managment that refuses to help and is absolutely disgusting to their customers. I had lost my credit card and called them to get some advice on what should I do about my purchase if I didn't want a store credit. The manager then answers me with the biggest attitude that that my only option is store credit and refused to help with any advice. So I called another location where the manager actually did his job and assisted me with my situation and figure out a way to help me, unlike this pig of a manager at this location. I truly hope she gets fired. So rude, so nasty for no reason. Bad day or good day, you are in the customer service industry. At least pretend to help next time.
9 years ago (08-11-2016)
very nice place for shopping staff is friendly
8 years ago (31-05-2017)
A great place to find clothing, shoes, accessories and housewares. Given the small size of the home department the selection is really varied. I buy lots of cute tops for work here. Morning and afternoon shopping on a weekday is the most quiet. Weekends can be really long lines.
9 years ago (19-07-2016)
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