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Reviews, get directions and contact details for Martel Plumbing & Heating Inc

About

Residential and Commercial Plumbing, Heating and Air Conditioning - Plumbing Service

Family Owned and Operated Since 1968

Address: 59 Old Rochester Rd, Dover, NH 03820, USA
Phone: (603) 742-4141
State: New Hampshire
City: Dover
Zip Code: 03820


Opening Hours

Monday: 7:30 AM – 4:00 PM
Tuesday: 7:30 AM – 4:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
We used Martel a few months ago during the change of seasons and they were GREAT! Joe is very knowledgeable, personable and was able to answer any of my questions while we figured out the snafu in our AC! Thank you!
7 years ago (06-03-2018)
Being a long term customer = worthless. I booked today’s work over six weeks ago, no one showed up and no call as to why so I called and left a message. An hour and a half after the scheduled work time, the owner calls and says they got busy, let’s reschedule - no thanks.
8 years ago (18-12-2017)
Quoted me $6,000 for an easy half bath rough plumbing. I felt this was vastly excessive and told them so, just to be harassed by myriad calls to my phone which I, of course, did not answer. Just to give y'all an idea of the other estimates I have received: $2,000 and less. Also, when Ed came, he kept pressing me to do a full bath. I can't remember exactly how many times I told him "no". My husband and I will most certainly NOT be using this company.
8 years ago (08-08-2017)
They were hired by our dead-beat general contractor (who has since been fired). He said he had never worked with this contractor before, and he had reservations about working with him, but when he saw there were elderly people there in residence, he felt bad for the homeowner (he had never met us) and decided to do the plumbing work. When I called to check in on the status of the work he had arranged with the GC(since fired), I let Ed know we wanted to make sure they were paid and that we wanted to continue working with them and give our contact and payment information, (and explain the situation with the contractor), Ed was very understanding, made his concerns known about the work done prior to his company, had suggestions going forward and even offered to make some calls to reputable contractors to help us hire good people. They have a great reputation with the town hall and others that we've recently spoken to. He's the plumber we will call for all needs from here on out!
8 years ago (08-02-2017)
Martel sent two men at $90 an hour to replace two washers in our bathtub and repack the tub controls.They did not replace the washers and charged us over $300 for their visit.They called me much later after I had sent them an e-mail and said that there had been a mistake in billing and that they would correct the leaking faucets and revise the bill. They did come and replace the two washers , After some discussion with Dave at Martel he stated that the bill was not correct and that they would refund the entire payment I had made which they did. I am more than satisfied with their response...
8 years ago (13-03-2017)
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