Mascot Construction, Inc.

Reviews, get directions and contact details for Mascot Construction, Inc.

Address: 1782 W McDermott Dr, Allen, TX 75013, USA

Phone: (469) 854-8601

Website

State: Texas

Zip Code: 75013

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Senior Citizen's Beware.  My outdoor faucet began dripping so I decided to replace it before a bigger  problem arose.  I called three plumbers and received estimates ranging from $150 to $212.to replace the faucet. I then called Mascot Plumbing because they replaced my neighbor's hot water heater and i am going to replace mine before it goes out.  I called Mascot and was told it was $95 an hour plus parts  and under the mistaken assumption the charges would be about the same as the other estimates, I decided to use Mascot. WRONG WRONG WRONG.
 The plumber arrived on site and said " I understand you want to replace the outdoor faucet" and I replied yes unless it is cheaper to replace the washer. He said he would have to get the part and left. On site 15 minutes. He came back approximately 1.5 hours later and screwed the part ( faucet) on to the pipe.
 The plumber was on site a total of 25 to 35 minutes but I was billed for 2.8 hours of which 2.2 were travel or he stopped for breakfast. I was charged $126.12 for the faucet but an identical faucet can be purchased at a building supply company for under $32. I believe in companies making a profit on resales, but this would be called usury in the lending business.
 Adding insult to the phantom 2.8 hours of plumber time, $266, 00, I was charged a trip charge of $40. Total $266 + $126.12 + $40 = $432.12 for an outdoor faucet and it is not even gold.
 This is a prime example of businesses taking advantage of senior citizens. The girl at the office said I had to confirm appointment with a credit card and I foolishly gave her the information. The plumber had me sign two screens with no data. When I inquired about the invoice he told me the office would go through all the information with me. That never happened and my credit card was charged $432.12. I have requested to talk to the owner about the bill but that has never happened. I did receive an e-mail that said I could have purchased the part and only the time to install it would be charged. That point was never mentioned to me.
  SENIOR CITIZENS AND ALL HOME OWNERS BEWARE IF YOU CHOOSE MASCOT PLUMBING

      
      
      
 8 years ago (10-07-2017)

Avoid! They do shoddy work. They did the HVAC for my house when it was built 2 years ago and it was nothing but problems. Had to recharge the A/C units 3 times only to find that one of the coolant lines was cracked and needed to be re-soldered. Before that was found, they blamed it on "kids huffing the Freon". When I discovered that a bathroom ventilation fan was not working because the vent line was ripped in the attic during install and filled with insulation, they refused to cover it under warranty.

 10 years ago (23-02-2016)

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Mascot Construction, Inc.

Reviews, get directions and contact details for Mascot Construction, Inc.

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