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Reviews, get directions and contact details for Massage Envy - Santa Fe

About

At Massage Envy Santa Fe our therapists are here to alleviate every ache or pain because we agree the good life should actually feel that way.

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Address: 3490 Zafarano Dr a, Santa Fe, NM 87507, USA
Phone: (505) 471-3689
moc.yvneegassam@5260cinilc
State: New Mexico
Zip Code: 87507


Reviews
I always enjoyed going here but my last visit the front desk attendant told me she would call me before my next appointment a day before so I told her not to waste a card with the time and date on it. They lied and said they called me...but did call me the day of my appointment after I was to be there. They refused to accommodate me and let me reschedule even though the associate promised she would call to remind me. Very poor customer service . I will NEVER join another yearly membership .
10 years ago (23-06-2017)
If there was a way to leave a - star...I would. My husband and I get couples massages here. Tk GOD we are moving out of this town so we can use the membership in a professional environment, were people know what they are doing and not just winging it. I am sure that these are mediocre students doing free externships so they 'experiment' on us. Front desk is absolutely no help. Supposedly they got 'new' manager/owner of this franchise, don't want to be in her shoes, although she might fit right in!
9 years ago (04-08-2017)
I've been a member for 2 months, tried 2 massage therapists. One was okay & the other one SUCKED. The desk girl asked how I liked it & I said "well, I went in for low back work & he basically kneaded his elbows into my shoulders for 45 minutes &..." She cut me off, didn't want to hear it. Then asked about my TIP. 2nd time similar but another girl there jumped in w/ names of her favorites- will try one of those people before I sue to get out of the contract. ALSO- I personally don't need 5 minutes before any session but they do it anyway. They are not Allowed to give more than 50 of the 60 minutes so, that was false advertising. Before each massage they leave until that 5 mins is up, no matter what. L a m e.
9 years ago (20-08-2017)
Hands down the worst massage I have ever experienced. I told the guy that I wanted him to focus on my shoulders and my lower back. He spent the majority of the massage rubbing his forearms down my middle back, he never once touched my lower back or my shoulders. When he went to rub my feet he actually just rubbed his hand on the side of my foot for like five seconds as if he were quickly petting me and then he was done. I asked for a deep massage and it was super light, I can't imagine what a light massage would be like. He basically just rubbed his palm or his forearms on my skin, but never actually massaged me. Horrible! I will never go back there. I left with the same amount of discomfort that I went in with, but less money. What a waste.
10 years ago (03-04-2017)
The massage was good!! but the room was very cold. I couldn't really enjoy it.
10 years ago (02-05-2017)
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