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Master Auto Repair of Webster Groves

  1. Missouri
  2. Affton Car Repair
  3. Webster Groves Store

Reviews, get directions and contact details for Master Auto Repair of Webster Groves

About

Master Auto Repair of Webster Groves provides expert vehicle repair, tires, and maintenance. Find out why we should be your local shop!

Story

Master Auto Repair of Webster Groves proudly serves the local St Louis, MO area. We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair. Let us earn your business. Schedule an appointment today.

Address: 8216 Watson Rd, St. Louis, MO 63119, USA
Phone: (314) 843-0090
moc.gweritdnaotuaretsam@ofni
State: Missouri
Zip Code: 63119


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Reviews
Horrible shop owner - Terrible ethics, do not believe the posts on this site about fair pricing. I am very knowledgeable about my vehicles, book time, parts cost and how much shops pay their mechanics...Master tries to charge you an inflated "Diagnostic Fee" even if you are 100% certain of the problem. They over charged a neighbor lady in a cast this fee to install her battery because (simple 5 minute battery swap) she did not buy it from them, WTF. She will never return after being taken advange of. For a simple rear hatch solenoid repair they tried to charge 110/hr (their poor mechanics see 20-25/hr of that) and then they mark up parts to to almost dealer levels for aftermarket parts. I showed up with a Ford dealer part in my hand, my tools were in storage with the move, and was turned away just before Christmas to replace a simple part that takes 15-20 minutes max. Happy to pay an hour labor for the help because it was really cold out. She wanted a diagnostic fee, 2 hours labor, and if she allowed my Ford Dealer part, and had the balls to ask for 125/hr since she was not making any mark up on the part that she would need to order. She said she pays her staff a living wage, no she does not...these poor mechanics cannot live on 40-50k a year living in St Louis. Perhaps they do a good jobs on your car repair but you will pay DEARLY for their lackluster service and crass behavior. If you have money to burn, fine, but I'd suggest the Fairway shop or MT Schiel just east on Watson for a more human/service oriented experience. May God bless the crazy lady who runs this shop and the poor souls who work there+. They do not deserve 1 star, I met one of their mechanics at a local restaurant by chance and the employees call this lady the Grinch. You can't make this stuff up+
8 years ago (26-04-2017)
Great customer service and friendly staff! They genuinely want customers to be happy with their service. They were very helpful in providing me a ride to and from work while my car was at their shop. Pricing is very fair. I highly recommend using Master Auto Repair
8 years ago (30-12-2016)
BEST. PLACE. EVER. Not only honest and fair priced but they also give a rental car of pick my car up from my house.
8 years ago (09-05-2017)
Awesome service. Lori is very friendly and helpful!
8 years ago (14-06-2017)
I have taken all of my vehicles to Lori and her team at Master Auto since the first time I used their services. I have never seen an automotive company go out of their way the way they do to be helpful. They always check my vehicles over carefully, let me know what's wrong, what needs to be fixed, and what can wait. When you find an honest mechanic like this one, keep them, and tell all your friends!
8 years ago (15-01-2017)
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