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Reviews, get directions and contact details for Master Wok

Master Wok
Address: 1400 Willowbrook Mall , Wayne 07470, NJ, US
Phone: (973) 785-1769
State: NJ
City: Wayne
Zip Code: 07470



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Reviews
Update 12/2023 Unfortunately Bidenflation has hit this location... Just a few years ago it cost $7 for general tso chicken. Today it is now $13. This is insanity. If you look at my old photos here, you can see my 2019 receipt showing $11 for a full meal of general tsos and a drink! Now just the chicken alone is $13! If the owner of this location reads this, please lower your price down to $9. When you charge double it is a slap in the face to your customers and they will go to other restaurants instead for better prices... Also.. the new paper bags are total garbage. As shown in my pics, the bags leak so if any sauces spill while carrying, it will leak right through the bag, onto your clothes and car and floor. The paper used is also super weak. So even holding it while carrying or simply trying to put a food container inside causes the bag to easily rip and tear. If sauce does leak into your bag, it will be even weaker and will most likely cause all your food to fall through the bottom of the bag and smash all over the floor. Slight update 12/30 as shown in my new video, the paper bags actually got worse.. the bottom of the bag is so weak, they now try to hold it together with a tiny piece of tape! FYI tape is plastic! Just give us real plastic bags please! PLEASE bring back plastic bags! Plastic bags are cheaper, more environmentally friendly no trees chopped, no harsh chemicals like bleach and glue, much lighter and thinner so you can ship tons more in the same truck vs paper, much stronger so you can use it more than once and water proof, leak proof, handles so you can easily carry it, plus if you are smart you can have the Master Wok logo on the bag so other mall patrons will see what food you got free advertising. Delicious chinese fast food! The best here is the general tsos chicken. It is unlike any other version of general tsos because it is super sweet and tender with no vegetables instead of the more common too hot and spicy with broccoli. The bbq chicken is good too. Prices are too high! $9 for the food and almost $3 for a fountain drink.. that comes to almost $12 with tax! Update 2023 December.. price is now $13 with no drink.. Bidenflation to the max unfortunately. A fast food meal like this should be $5 or $6 tops.
The head mistress at the cash register, doesn’t use gloves and will put her whole thumb in your food when checking your order. I asked for the order to be remade and she caused a scene customers are not valued here one bit. The worst part is when she pretended to not know English as I asked about her over grown YELLOW thumb nail.Food: 2/5
Employees don’t get along. Very rude. The food is not great. I wouldn’t eat here again, I never get it. There are better restaurants in this mall. Parking: Mall parking lot Wheelchair accessibility: There is a wheelchair ramp near this restaurant.
Sadly below average Overview: I saw there were few google Reviews even though they have been here for years and i figured I’ll check it out and report in Good: people were very nice and they always push the samples I never accept and maybe I should have - never a wait Bad - Lo mein is below average bland as ever - chicken is dry and crunchy not good - the windows aren’t clean so with the steam you can’t really see the food I had to peak in between the crack to see what I wanted - menu board could be better laid out imop Neutral - prices aren’t awful
Food is okay. The servers are nice. I got to the register and after I paid for my food, I asked for a bag to which the cashier on duty mutters something to the effect of "Like you need a bag" before pretty much shoving my food tray into the bag and crumbling the end. What confused me is that numerous people asked for a bag before I did but for some reason she chose to get lippy when I asked for one.
Absolutely disgusting. Cant even explain how people eat that. EGGS in rice?? does that sound appetizing to you because it certainly didn’t to me. I asked for the orange chicken and they did not give it to me, it was definitely something else who knows what. It was raw on the inside and the outside was white! The “fried rice” tasted like cardboard i threw up the second it went down my throat. The service was not okay, i asked them a question and they totally ignored me and just added random food to my order. I have ptsd never again.
Two very nasty server, pushy and nasty. Poor customer service 0Recommended dishesChicken Teriyaki
Great Bourbon/BBQ Chicken and Mushroom Chicken. Fried rice is also great.Food: 5/5
Tried a sample after they pushed so much for me to try it. Did not taste bad but once I actually bought the plate, the chicken was hard and cold as if it was from the previous day. Not one polite employee who had the decency to smile. For $9, not the end of the world I guess.
Screen says one thing, server gives another. Unwilling to even look at screen to acknowledge discrepancy. Bad customer service. General tso chicken is good however, shrimps aren't
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