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Mattress Warehouse of Centreville

  1. Virginia
  2. Centreville Furniture Store

Reviews, get directions and contact details for Mattress Warehouse of Centreville

Address: 14100A Lee Hwy, Centreville, VA 20120, USA
Phone: (703) 830-3322
State: Virginia
Zip Code: 20120


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Reviews
The store manager will talk all nice to you to buy a mattress on sale! We bought a mattress and within a week it just sank in. When we went to the store to get a replacement he said we don't do exchange and said it's their policy. He never mentioned or showed the policy before or when he sold it. STAY away from this store at least maybe better mattress firm store elsewhere!!
8 years ago (06-08-2017)
Excellent from the minute we walked in. Corteous service, no pressure tactics and the delivery was fast. Highly recommend this store for your next purchase.
8 years ago (30-06-2017)
On Jan 17th 2012, I went to get two twin size mattress for my daughters bunk bed..I expected that the store would already have them b/c I always see mattresses lined up in mattress stores (on T.V. and in real life). I had called prior to going and talked to the "manager" about what I was looking for, the manager told me he would beat any other price, I told him IKEA had them for 99.99 and he beat the price by 9.99 (each mattress for 90$). Not a bad deal. But he said he had to get them delivered from Maryland, which I was not happy about b/c I wanted the mattresses now..not later. But I gave in and paid for them. The manager said he would call me when they get there in a week....a week!....I thought: "now you tell me that it's going to come here in a week...after I paid for it? I could have picked it up at Maryland and been back in 3 hours". Well whatever, I wasn't in a rush...I'll wait a week. The week is up and, next Monday comes around...no call from the store. So I called them and the same guy answers and apologizes b/c the mattresses weren't there and they will be another week. I said okay and waited till next Monday. When it comes around the manager calls me saying how the mattresses I paid for already didn't get here. He even called his really good friend at the warehouse who told him that the mattresses were special order and it'd take 8 weeks to make them...because they don't use petroleum based foam anymore (I didn't get it..nor was I trying to). He said he would upgrade me to a better foam, which he would get delivered to my house in two days. I said...fine and waited again. Two days later, on Thursday, no call. Friday, no call. So I went into the store Saturday...and the same manager saw me and asked me to wait while he calls someone again. Then he said that the mattresses can get delivered on Monday. I was done with this nonsense. One good thing...I said: "I want a refund" and I got it within 10 seconds.
13 years ago (04-02-2012)
We live in VA and were referred to Mattress Warehouse by our friends who live in the city. We found the salesmen to be very knowledgeable and pointed us in the right direction. We are very happy with our new mattress. They also delivered the set and assembled it. Great place good service!!!
13 years ago (07-02-2012)
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