Mc Neill Veterinary Clinic

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Address: 21 Union Ave, Sudbury, MA 01776, USA

Phone: (978) 443-7335

State: Massachusetts

Zip Code: 01776

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Reviews

Gail is a skilled doctor, but gets a big ZERO for compassion. I have been bringing my dogs to her for over 25 years. When my dog(s) had an emergency during her business hours, she NEVER was able to make time for my pet and I would bring him to Sudbury Animal Hospital instead.  Maybe I am old fashioned but I believe that she should be able to make time to see “her patients” when urgent care is needed.
My little 16 year old dog’s health has been declining for about a year. Over the last two weeks the old boys hips have been giving out, losing his walking ability, and crying most of the day and night.  I called her office during the week to ask if I needed an appointment to euthanize my dog. I was told that they would make time for us  if needed. 
I called my young adult kids last night and told them that I intended to put my dog down this weekend. My daughter rode a bus for 6 hours to get home last night and my son rearranged his work schedule to be at our house this morning. 
With a whole lot of tears in our eyes we called Gail’s office at the clinic this morning. We were told that things there were “really crazy” and that they had no time; that I should take him to IVG in Woburn.  I explained that I have been a customer for over 25 years and got confirmation during the week that accommodations could be made. The receptionist answered, “Is there anything else I can help you with?”
Well I guess I will make alternate plans but I am SO UPSET that we could not carry forth on familiar turf as we planned.  My grief and disappointment can hardly be put into words, but I tried.
The next day my pal was put to rest at IVG in Woburn. I can tell you that IVG was compassionate, had great empathy, and gave us the time and space to grieve in a comfortable private room. So really, she did us all a backhanded favor.

      
      
      
 8 years ago (25-10-2017)

We board our dog here and the staff is always great.  Dog always happy and healthy when we pick her up.

 8 years ago (20-07-2017)

Great place! The best Vet in the area!

 8 years ago (25-10-2017)

Friendly staff and vet

 8 years ago (13-04-2017)

Very down to earth, old school vet.  Competent and caring without a lot of overhead just for show.  The result is easy appointments and very reasonable treatment and billing for you and your pets.  By far my favorite vet of any I've had to deal with.

 16 years ago (11-08-2009)

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