McAlister's Deli

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"Welcome to McAlister's Deli in Independence, MO. Join us for hand-crafted sandwiches, fresh salads, ginormous spuds and our Famous Sweet Tea. Once you're here, relax and let us handle the rest."

Address: 19130 East 39th St S Ste G , Independence 64057, MO, US

Phone: (816) 373-1600

State: MO

City: Independence

Zip Code: 64057

Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00

Update Info

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Scratch 688 miles

Reviews

DO NOT RECOMMEND! Absolute disappointment. Burnt sandwich, Spud missing toppings, wilting salad. The food was awful and the manager was even worse. When I brought the issue to his attention, he blew it off. VERY UNPROFESSIONAL.Food: 1/5

Every time I come here! There is a hair in the food. I haven’t been here over a year. I ordered my sandwich and soup online in store pick up. And decided to purchase their mini cookies. I eat some. The. The next day I grab one and there is a hair stuck to the cookie! This is disgusting. And it looks like cat hair or dog hair!  I have neither. I am beyond disgusted. This has happened to many times!

I decided to create an online order through the app for the first time since I was on a time crunch between classes. I ordered The Veggie but substituted the 9-grain and replaced it with the baguette. I got the mac ‘n cheese even though it’s an additional $1.00, a chocolate chip cookie, & a half sweet/half unsweetened tea. Total was around $15 which is a bit pricey but I was treating myself on a busy day. Upon arriving at the establishment, they had a sign saying online orders were out in the back due to theft. This defeats the purpose of online ordering since I had to wait in a busy, long line for an extra 10 minutes to tell the cashier that I had a to-go order. Fortunately it was ready but I was thrown off by the wrapped sandwich instead of the previously standard sturdy box. I was worried the sandwich would be soggy, but thankfully it was not. However, they did not replace my bread substitute and they completely forgot about the pickle which I specifically checked the “add” box when ordering on the app. Not to mention, no option for adding or even paying for extra pickles. The crunchy pickle is one of the best parts of the meal so that was disappointing. The mac ‘n cheese is good although I’m not sure if it’s worth the extra $1.00, the cookie is nice and gooey so if you prefer overly cooked cookies this is definitely not the one for you. Half sweet and half unsweet tea is perfect, as the sweet tea by itself is overly sweet. Overall 3/5 stars because of the inconvenience, inconsistency, and forgetfulness. Good food just not enough attention to detail which you expect when paying $15 for a simple lunch.

My first review was removed for some reason.  Basically service appears to run show, maybe just the way is it there our first visit.  Tables were clean, staff friendly just kinda slow and they wern't even busy.   The sandwich I had looked terrific when it came but realized when I picked it up it was an optical illusion.  The meats are clumped in the middle of the bread then cut 4 ways in triangles, triangles facing the middle and appears you got a nice sandwich, however if you lift the bread really there is only meat at the tip of the triangle the sandwich was good, not amazing, not bad but good.  Lot of dry bread on this one. note I did ask for the bacon on the side not on the sandwich.  We likley would return, maybe order something different.

So… I love the food here. But this is now the 4th time I’ve ordered without tomato and gotten tomato on the sandwich. Every time the ticket says no Tomato too, I haven’t complained the other times cause I can pick it off, but I wouldn’t ever bring a friend here if they were allergic to anything.. it just seems to be a clear pattern at this point that they don’t read your order when they make it

Check your food for bugs or foreign objects that are not ingredients??? Please see photo for reference. We went in around 6 PM. We probably got our food at 6:30? It was a very long wait. All of the tables were dirty but I found one that was doable. We sat down and ate for a bit and I decided to take my leftovers home. When I later on decided to eat at home, I found something very disturbing on my hand and cheese. Ham and cheese, mustard and tomato is usually the only thing that’s on my sandwich but as I took a bite and played with my food a bit, I found some thing that looks like it had been cooked into my sandwich with cheese melted on it that is black. I don’t know if this is a bug or what. But I do know I’ve lost my and I will no longer eat here. I knew we should’ve left when it took forever for food, but this is disgusting

Always great food and service Join the rewards program for savings Pickles are great Lately I've had issues with my order here. I love the Harvest Chicken Salad sandwich but the last 3 times the croissant is burned all around the edges and it tastes awful.  Not enough Chicken salad lately.  Today I had burned bread and lettuce....a lot of lettuce.  I had a hard time placing the order and using my rewards.  I go to McAllisters at least once a week and I'm wondering if I should drive to the McAllisters in liberty. March 1,2023 Tried The New Yorker sandwich and it was great  Service was very good I decided to try it again.  Ordered my favorite meal. Harvest Chicken Salad sandwich and Country potato soup.  When I placed my order I let them know exactly how I wanted my food and how bad it was in the past. They went out of their way to make it perfect.  Very pleased with the food and service

My wife spend years trying to get me to go here and I was not interested at all for whatever reason. Now my car drives itself there. It's great, I love the French Dip and she loves their Reuben's.  Service is excellent, maybe a tad slow in getting to the register but the place is great so I don't mind! Give them a shot, it won't disappoint.

I am super disappointed in the current quantity and quality of the food at the location in Independence, MO. We have been ordering from McAlister's in Independence for quite awhile, but the last several orders have been very disappointing. Ingredients left off, much smaller portions, old food...I did the math and can make a from-scratch, carrot cake with organic ingredients and spend as much as it costs for 1 piece of theirs. And my cake is moist, unlike the piece I got today. My order today was to celebrate my  wedding anniversary, 02/18/2024. My husband, Randy, passed from ALS on 10/27/23 and McAllister's was our fave.

Expensive! I spent over $30 for a meal for two. I may go again but I'll just order one menu item. Also, restaurants need to go back to small, medium and large drinks. The regular drink I had two people could share. I didn't drink all of my beverage. We are so wasteful in America!Food: 3/5

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